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Alina Dina Posted on Jul 13, 2014
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Primo water cooler 601087

Why is the hot water not working? button in the back is on and unit is plugged in. cold water just fine. thank you

1 Answer

Jason Harvey

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  • Expert 46 Answers
  • Posted on Jul 13, 2014
Jason Harvey
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Joined: Jul 13, 2014
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Probably needs a thermostat or a element is out

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Primo water cooler cant get hot water

Are you sure that the unit didn't blow its circuit breaker in the new location?
tip

Wow this is awesome. I was getting so frustrated, but this completely fixed it....

We started getting a blinking light... indicating the jug needed replacement... after installing a full jug. The unit would cycle, then the red blinking light would come back on. Upon careful inspection of the feed tube and lines, it was realized that the plastic line on the intake of the pump body had been inadvertently pulled out just slightly (presumably from jostling the jug around during replacement). I believe that this breaks the seal the unit requires for suction, and caused the fault. I simply pushed the (white) plastic line back into pump body and heard an audible 'click'. Unit works fine now. I hope this helps, as these units are not exactly cheap.
tip

PRIMO BOTTOM LOAD WATER DISPENSER, BLINKING LIGHT

We started getting a blinking light... indicating the jug needed replacement... after installing a full jug. The unit would cycle, then the red blinking light would come back on. Upon careful inspection of the feed tube and lines, it was realized that the plastic line on the intake of the pump body had been inadvertently pulled out just slightly (presumably from jostling the jug around during replacement). I believe that this breaks the seal the unit requires for suction, and caused the fault. I simply pushed the (white) plastic line back into pump body and heard an audible 'click'. Unit works fine now. I hope this helps, as these units are not exactly cheap.
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Why won't the red blinking light go off on my primo water cooler?

If the cooler or the water are not getting cold I would check for a high pressure reset if they are getting cold the compressor would working fine, you could also try flushing it, is there a pattern to the flash that may indicate a code................good luck! mine has developed a leak and does not heat less that 6 mo old pretty disapointing.
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