Was this unit recalled recalled? - Maytag M7DH45B2A Dehumidifier

I couldn't find any information on a Maytag m7dh45b2a being recalled, but to be sure, you could contact Maytag for free:

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U can find out here: https://www.cpsc.gov/Recalls/2017/Gree-Reannounces-Dehumidifier-Recall-Following-450-Fires-and-19-Million-in-Property-Damageb

Some dehumidifiers with the model number, FAD504DUD, are subject to a recall. Record the serial number and then go to https://www.recallrtr.com/dehumidifier to check if your unit was manufactured in the bad batch.

Without the serial number, I can't be sure if your unit is in the 2016 recall. For details, you can look at https://www.cpsc.gov/Recalls/2017/Dehumidifiers-Made-by-Midea-Recalled .

I hope this helps.

Cindy Wells

https://www.cpsc.gov/Recalls/2014/Gree-Expands-Dehumidifier-Recall-to-Include-GE-Brand-Dehumidifiers/

The normal operating temperature is above 65 F. Much below unless specially designed for low temperature they will freeze up.
They have a frost detector and will defrost but it is very inefficient and not practical. My experience they eventually form a block of ice on the coils. They heat the room in the process so in a moderate area they can raise the temperature and provide needed circulation.

In the past where the temperature is cool I have faced the output into a corner, raised it off the floor and once the unit got started the heat created from the unit kept the air warm enough to avoid freezing up the coils.

Always check for recalls. Some models have had problems and have been recalled. See the link below.



Gree Reannounces Dehumidifier Recall Due to Serious Fire and Burn Hazards...

Hope this has helped?

no,
Gree Reannounces Dehumidifier Recall Due to Serious Fire and Burn Hazards...

Your description indicates a loss of refrigerant in the dehumidifier. The metal heat exchanger above the water collector should become cold when the compressor is running - if it does not, your dehumidifier likely has lost it's refrigerant charge. You will have to take it to a certified (refrigerant handling) technician to repair. It may make more sense to replace with a new dehumidifier.

Check the CPSC website for dehumidifier recalls. they will have details of the brands/models/serial numbers of recalled units.

Your description indicates a loss of refrigerant in the dehumidifier. The metal heat exchanger above the water collector should become cold when the compressor is running - if it does not, your dehumidifier likely has lost it's refrigerant charge. You will have to take it to a certified (refrigerant handling) technician to repair. It may make more sense to replace with a new dehumidifier.

Check the CPSC website for dehumidifier recalls. they will have details of the brands/models/serial numbers of recalled units.

Unfortunately, 1000's of these units were recalled and there 100's of 1000's of owners of the Dehumidifier calling. You'll have to be patient and keep trying. Early morning is usually the best time. Start at 8am. The number you were given is for the company that's handling the recall for GE.