Fridge and freezer temp go to off position and doesnt reset

call a local repair service they can test it for problems that you nor we can do .

I would first try replacing the control in the fridge. If that doesn't remedy the situation, I would try replacing the thermostat next.

Either the thermostat is set to high or you need to replace the thermostat.adjust it to 1/2 way position position and if temp is to cold and it doesnt want to switch off, it means the thermostat is faulty.

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

What is the recall for?
The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp .
OR
.
If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

you need to have a defrost or the freezer will not work unplugging the time clock then the compressor will not work. Tom

this is not unusual on any make. the cracking noise is the cabinet creaking with change in temperatue. don't worry about it

Yes it is very possible that exactly what you are describing can be happening. Also try a thermometer frozen in a cup of water to get more accurate temps. Also 33 in the fridge is very normal for the cold control set on max and the heater installed. Let me know the temps in the frz with the thermometer sensing product temp not air temp which fluctuates often.

If the touch control doesn't respond then it's most likely bad. They don't normally act up, they either work or they don't.