Hello Jim czyryca - From what you are describing if the ice maker is not making ice but is dispensing water, sounds like the refrigerator has a frozen water line, faulty ice maker valve or bad component that sends power to the ice maker valve when needed. The ice maker cycles internally to call for water so I strongly suggest contacting a professional to move forward accurately to assist with the repairs.
Hello - If your ice maker has stopped producing ice completely, you can try to check the following:
1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
3. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!
4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.
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