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I have had the same issue with Toro. Finally took it to a local wizard. AFter about 5 minutes if him trying he suggested it would make a great boat anchor. Once Toro goes out of factory specs, that's just about it. A few lucky folks I know with Toro products either accidentally stumble on the just-right combinations or off to the lake they go.
if by turn you mean they wont rotate, then check if parking break is on, if you mean you cant turn the steering wheel, or cant make make it go around corners, then check the linkage
If this is a manual engagment system all the lever does is to pull a jockey wheel into the back of the belt to tention it thus starting the blades to turn, so either the cable is jammed that pulls the jockey wheel in, or the jockey wheel arm is seized and needs freeing off to allow the jockey to to move to the relaxed position.
there is a plastic bushing at the end on the steering wheel shaft that holds it in place in line to the they are about $12 look on sears parts online it's shaped like a t
Did you forget to reinsert the key or did it slide out while putting the wheel on. A quick way to check is if you remove the center cap and have someone put it in gear and try to go while you are watching the axle. If the axle is turning and the wheel is not then the key is missing.
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