My gmail account is [email protected], but my password, though I remember what it was, I don't remember the proper lowercase,uppercase, punctuation, etc. when I try to reset my password, or have my password sent to Hotmail, gmail does not accept my Hotmail address. can you help?
Seems like you didn't use Hotmail as recovery email address. Use link posted above and try to answer your security questions
Https://accounts.google.com/signin/recovery
Go to the link above to try again.
Account support
If password changed sound like someone used your computer and changed the password ?? like a disgruntled employee as this i have heard of before i never leave my mail account running when iam not on computer especially with my er indoors around and i change password every 6 weeks or so and to make it easy to remember i use contacts out of my list and use their names with a few additions like a year or a month with a underscore and some other carecters i make up with two finders on different keys and you can make arabic or swedish letters which makes it very difficult for anyone to try to hack
When you set up an e-mail account
with free public e-mail services such as Google Mail, Hotmail/Live or Yahoo!
Mail, you are invited during the setup procedure to enter an Alternat(iv)e
E-Mail Address. The purpose of this is to provide an address to which the
Support Team of the E-mail Service Provider can send a link or code (or both)
to enable users who have forgotten their passwords to reset their passwords.
Go to the Log In/Sign In page of the
e-mail account you are having problems with and click on "Forgotten
Password". Enter your alternative e-mail address and then submit a
Password reset request. You may also be asked some security questions in order
to verify you as the account holder. Once you have accessed and opened the Gmail e-mail sent to the alternative e-mail address, click on the link inside
and you will be allowed to reset your password.
To avoid mistyped password errors,
this time, before you enter the new password, type it into a text or e-mail and
then copy and paste that into the password box before submitting it. Send the
text or e-mail containing the password to yourself or to your other,
functioning e-mail address and save this e-mail in a discreet folder on your
cellphone.
Unfortunately if, for any reason,
you are unable to access the alternative e-mail address or accurately answer
all the security questions, then you will never be allowed access that account
again, unless you can remember and enter the correct Username, Password and
Security Question.
In that event, however, there is
nothing to stop you opening another Gmail account. Only the Username/E-Mail
Address will have to be different.
I hope this helps.
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