Whirlpool GS6NBEXR Side by Side Refrigerator Logo
Angie Paulson Posted on Jun 26, 2009
Answered by a Fixya Expert

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Flap on ice dispenser door won't close

I have a side by side refrigerator that has crushed ice, cubed ice, and water dispenser. Frost is building up in the ice chute on the inside of the door. The flap doesn't seem to close tightly enough.

  • Angie Paulson Jun 26, 2009

    I took the tray out and cleaned it and also cleaned the chute and flap.

    Then I put some cubes in the tray and tried the dispenser again. The flap doesn't open enough for the ice to get out and the ice builds up in the chute. If I open the flap manually, it doesn't close by itself.

  • Angie Paulson Jul 05, 2009

    I ended up replacing the solenoid and door flap which resolved the problem. The solenoid was likely the culprit because it was so rusty that I don't believe the moving part was working anymore.

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  • Posted on Jun 26, 2009
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Joined: Jun 26, 2009
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Clean it again and make sure when you use it that all the ice falls out if not and its open a little it will cause it to freeze open

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