There are a few possible reasons why your watch is not working:
- The battery is dead (sometimes even new watches have a dead battery in them).
- The plastic piece between the crown and the watch case was not removed (this protects the battery from wearing down until you receive the watch).
- You bought a watch with a damaged movement and it just will not work period so you may have to return it, exchange it, or have it repaired
These are the 3 reasons why your watch could not be working. The reason will fall into one of these 3 categories, so I hope this helps!
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