LG DR-4810 DVD Displays " PLEASE WAIT"
to open the tray during "please wait", remove casing then loosen front panel (clips either side and underneath). Power up to get "please wait", then press small microswitch in bottom right corner of the DVD player unit.
Have you tried resetting the unit (turning on and holding the power button for at least 5-10 seconds)?
Have you tried unplugging the unit for a longer period of time (24 hours)?
get your firmware upgrade through here(sorry its in german, you might be able to get an english of it through the LG site) - http://www.lgupdate.de.ms/
two cd's- bootloader.iso , update.iso
Good luck
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