Maytag Neptune MAH5500B Front Load Washer Logo

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Posted on Jan 04, 2018

Mah-1 neptune washer door lock lite not on during spin cycle

During spin cycle door lite not on and spin speed is not at a high rate of speed. Drum spins in one direction slowly then reverses in opposite direction at slow speed, alternating directions. Not sure if this a door lock issue or control issue? How do you remove top of washer to access the door lock?

2 Related Answers

MARLON KELLER

  • 111 Answers
  • Posted on Jun 03, 2008

SOURCE: my maytag neptune front-load washer

does the door lock indicator come on if not you probably have a bad main board and door lock assembly which MT lost a class action lawsuit over about 3 yrs ago

If you need further help, reach me via phone at https://www.6ya.com/expert/marlon_56d9a24f02585258

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Ron Coons

  • 2651 Answers
  • Posted on Jun 15, 2009

SOURCE: I have a neptune MAH-1 washer, the door locked

if you remove the back console, youll be able to see the "machine controlboard". appro. ha;f way down and favoring the left side of circuit board youll notice a small blue relay cover(MAYBE 3/8"X1/2" in size. well just above that relay cover you see a resistor that will be physically burnt out( a real noticable burn ring around it) if this is the case you need to replace the board as well as the "wax motor" within the latch assy.

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OK during wash and rinse cycle but suddenly became very noisy during high speed spin cycle

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Im having trouble with my maytag neptune tl washer it wont finish the spin cycle

Please see the following Whirlpool / Maytag service manual for Neptune washers.
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.



0helpful
1answer

I have a neptune MAH-1 washer, the door locked

if you remove the back console, youll be able to see the "machine controlboard". appro. ha;f way down and favoring the left side of circuit board youll notice a small blue relay cover(MAYBE 3/8"X1/2" in size. well just above that relay cover you see a resistor that will be physically burnt out( a real noticable burn ring around it) if this is the case you need to replace the board as well as the "wax motor" within the latch assy.
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Maytag neptune washer MAH-1 start button turns off, does not spin

Hi!

Is it pumping water? If not then pump is bad.
Is the door locking? If the door will not lock, the washer will not enter a spin mode. See if the lock light is lite on the console.

Check for continuity across the Door Lock, Spin Enable Switch when the switch actuator button is pressed in. If there is no continuity across the Door Lock, Spin Enable Switch, replace the Door Lock Switch Assembly.(Check for 120 vac across the Door Lock Wax Motor)

Please rate this solution and ask for further clarifications if needed.

Thanks
Rylee
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1answer

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does the washer actually go into high speed spin? if not the wax motor in the door lock may be no good. that would prevent the door from locking and the indicator on the display would not light.
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