Dear Sir: I bought this tablet - Proscan PLT8235G 8", Andro 4.1 from Target on line 4 on 11/29/2013. Now, I meet a problem. When turn on, the screen stops at the picture-"android" (This word is in the middle of the screen with black background) a light shadow moves from left to right repeatedly, no further interface appears, no response to press the reset, Could you kindly tell me how to solve this problem? Thank you very much Guangjie
Hi Guangjie It sounds like you need to a hard reset on the tablet. Before you do that hook the tablet up to your pc. You will need to see if you can reload your information back on to the tablet. Your PC will see the tablet as a portable device or if you have it setup as your tablet.. Now the PC should get you the option to sync tablet. Do not do that if your PC can see the tablet. Stop everything your doing go back to target and have them help you. Do you have all your information copy on your PC? This is important because target will do a hard reset right off the back. If this your first hard reset and you don't have a lot information it is no problem but if you have a lot of it then your going to need to look for a recovery program. I'm not sure if you know but you have a manfacture one year warranty. the reason I'm saying to go back to target is they my give you a replacement. But you want target involve because they can assist you with getting in touch with the manufacture. Also I think Proscan is a target private label.
I’m happy to help further over the phone at https://www.6ya.com/expert/ronald_e152e07e272e4f27
115 views
Usually answered in minutes!
×