Question about Margaritaville Frozen Concoction (DM1000) Blender

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I cannot get the button to release the ice hopper.

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You have to hold the button (above the blending jar) down while turning the rotating paddle in the ice hopper. It will eventually catch, then you can unscrew it, take it apart, and clean it. Just be careful not to cut yourself on the shaver blade.

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