Yes, I have a solution for this problem. Your screen needs to be recalibrated and you can do it yourself. Don't you wish they would just tell you this stuff instead of charging you an arm and a leg? Here's what to do: Before turning on the machine, press the start/stop button, the reverse button, and the needle position button all at once with one hand (one finger on each button). Hold them down and turn on the machine. What will come up is a recalibration screen. You will see the numbers 1-5 with a little plus sign beside them. Find a small blunt object (I used the tip of a mechanical pencil with the lead in instead of out) and while holding the start/stop button, touch the plus sign beside 1-5 in numerical order. Then, turn the machine off and on again in the normal way. This should recalibrate the screen. Pass it along, people! This is something no one should have to pay for!
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Thank you so much!!!!!
I've been fighting with this for so long! I was thinking I would have to take it in because it just keeps getting worse. I couldn't even adjust stitch length or width. Thank you so much for this incredibly easy fix!!!
Unfortunately this did not fix my problem :(
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HOW TO RECALIBRATE TOUCH-SCREEN ON BABYLOCK ESANTE ESE
1. Make sure machine is turned "OFF".
2. Remove embroidery card.
3. Remove embroidery arm.
4. With one finger on each button, hold down
"stop/start button, "reverse" button, and
"needle position" button.
5. While continuing to hold down all three
buttons, turn machine "ON".
6. The recalibration screen will appear with
numbers 1 thru 5 with a "+" sign next to it.
7. Release "reverse" button and "needle position"
button but continue to hold down "stop/start"
button and using a small blunt object touch the "+"
sign next to each number in numerical order.
8. Release "stop/start" button.
9. Wait 20 seconds and turn the machine "OFF" and "ON"
again in the normal manner.
10 Turn machine "OFF" again and replace embroidery arm.
IF THIS DOES NOT CORRECT THE SCREEN YOU CAN TRY
REPEATING THE PROCESS.
Thank you!!! My screen was shifted downwards. I brought it into Linda Z's in Arlington Heights, IL and they told me I needed a new computer circuit/screen for $1000! Or they offered to keep my machine and TRASH it!!! I said no way and took it home. I found these instructions and within 1 minute my machine works beautifully. I would never patronize that store. For years they have sold and serviced computerized sewing machines so I know they were trying to "steal" my machine for them to resell.
I have X's by my numbers not plus signs, and touching them won't work. It is like the touch screen is broken.
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One additional item I found. You will not get the 1-5 alignment screen on the esante Ese if the embroidery unit is attached or in place. First remove the embroidery unit then follow the instructions above. Remember to hold down the START button when pressing the 1-5 in sequence. The square box next to the number should advance as you press the + symbol next to each number.
I have an older Esante model and the solution with holding down the 3 buttons and then turning on the machine does not work. Please advise a different solution.
Thanks
You should have it serviced and then they will recalabrate the machine.I just had this happened and this worked.
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Same here. Sometimes I have to hit way off to the right and lower than the button. Would love if someone could help.
Same problem - sometimes I reset and go around pressing the numbered squares, then other times that does not respond. Sometimes when I hit the reset buttons and turn it on, I see numbered squares from 1 to 20+. Is there another way of rebooting, or do I need to see the dreaded sewing machine repair guy?
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