Turned smoker on, it kept getting hotter then just stopped heating. Smoker will not heat up at all now. Has anyone had luck returning the smoker to Master Built?
I just bought a new Masterbuilt Smoker by default two weeks ago I borrowed a friend’s to smoke about 30lb. of Salmon to then can. Ran the smoker every day for three day. ON my last batch the heating element would not work. Talk about Frustrated! The Smoker was only 2 yrs. old.
Knowing I borrowed I felt I had to replace. So online to Cabelas and I ordered my buddy a new smoker and had it shipped. I then found this website... GOT TO LOVE the internet. I saw many other people had the same problem. Found an Answer...
The Problem was one of the connector to the heating element was poor quality and if you don't clean your smoker on a regular basis. The heat and moister caused the small copper connector to corrode and the wire to come loose. I took a wood chisel and cut off all the rivets on the back. I was then able to pull the back off with no damage and access the small box in the lower back. I found the connector. Went to the hardware store and bought a replacement for .75 cents. A pair of wire crimpers and the problem was fixed. I also bought ½ inch Sheet metal screws to secure the back it was good as new. So I returned the smoker to my buddy and kept the new one. When it arrived I saw Masterbuilt has since fixed the problem and provided an access panel to the element and connectors.
Mike in Alaska
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