Water at bottom of refrigirator

A hissing or a sizzling or a buzzing sound or arching noise could be heard on self-defrosting models. This is made by when the water drips on the defrost heaters. On new refrigerators it is not unusual for the door to whistle or squeak. This happens because the gasket rubber material around inner perimeter of the door is sealing really tightly.

Call a repair person.

Is it a leak or a drip? A leak means you have continuous running water and a drip is more inconsistant.

I would suspect that you have a drip, that is caused by your cooling tube having frost or ice buildup in it, which is quite common for some units. The fix that seems to work the best is to defrost your unit, making sure the cooling tube is completely free of ice and frost by blowing hot air from a hair dryer down it. Then cutting a piece of bare electrical (solid core) wire that will fit down the tube but not extend past the opening. Then you form a hook and put it around your defrost heater.

That way the heat from the defrost heater will be transferred down the wire and keep the tube free of ice and frost.

Your seal may be bad letting in moist air that provides a source of water to condense on parts of the freezer.

The tube is located in the bottom of the freezer compartment under the coils. To access it, remove the back panel and then the floor of the freezer. Remove all of the ice. Melt the ice that is clogging your drain tube. You should see the drain tube somewhere along the bottom of the back wall. I use my wife's hair dryer or hot water when I do this to my refrigerator.

working fine but water keeps dripping on the top shelth.

need to be installed drain heater p n #sh201

Hello.
I can help. Once we notice anything different from before we start becoming more aware of small variations. Regarding things on the top shelf warmer than on the bottom, this is always true because, "warm air rises and cold air falls". If you want the top shelf colder turn the thermostat to the next colder setting, always a good idea in the Summer season anyway.

Even though your gasket looks good, a ten year old gasket is not as pliable as a new one resulting in the moisture problem you describe. I would begin by applying a thin coating of vaseline to the gasket once a week for a month. This little trick of the trade will often work. If it doesn't improve the situation do replace the gasket.

the defroster isn't close enough to the drain to be effective. remove the back wall of the inside of the freezer, remove the excess ice. clear out the ice from the drain using hot water and a turkey baster. there is a kit from whirlpool that uses a piece of metal and a screw around the defrost rod, but I found out that a piece of 14 gauge solid core wire with the insulation stripped off works great too. stick the stripped wire into the drain, 2 to 3 inches, and wrap the rest around the defrost rod.

you have defrost problem