It will be to do with the hinge pin, the head lock or the head height adjustment. Make sure that the hing pin is held tight in place with the grub screw in the middle accessed only when the mixer & stand are upside down. Then make sure that the head height is correctly set with the adjustment accessed from the front when the head is raised. You can see the adjustment screw in the middle of the hinge when you have raised the head. In to lower the head and out to raise the head. The flat paddle needs to just stop tinging on the bowl when the motor is operating and the head is down.
Hello there,
Sorry to hear you are experiencing an issue with your appliance. If you have a KitchenAid Tilthead mixer, please see the attached link with
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