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dell.com has this answer, we are not dell.
all 2000 errors are in the manual for errorss.
146 means.
hdd error, hard drive.
what you do is use F12 ePAS diagnosics.
power on
hammer f12 key
ePSA screen POP'ss
the click "through test"
the deselect all test but HDD
and run it, it will fail, because your unstated PC has a bad HDD.
then you will ask hot to fix bad hdd, answer replace it.
new HDD and a new OS.
Hard drives don't last forever and they commonly fail.
Indications that your HDD maybe be failing or has failed
- S.M.A.R.T. error -Error on computer start up saying no boot device has been found -Any other windows error that states in the error it is HDD related
Now if your HDD hasn't totally failed and you can boot into windows the first thing you want to do is backup all your important files to some form of storage that is not on the affect HDD
Their is still some hope the problem can be fixed many times in one or two ways
1. windows built in disk repair tool chkdsk -open a command prompt by typing cmd into a run window the shortcut to open a run window is windows key + r
in the command prompt type chkdsk /r this will scan your hdd for any errors and attempt to fix them
2. The second way to try and repair the drive is by using tools provided by the HDD manufacturer to be able to do this you need to:
determine the maker of your HDD by opening your computer and looking at the label on the disk
find the hdd diagnostic utilities on the drive manufacturers website you will have to do this on a working computer then burn it to a cd
then boot the affected computer off the cd you burned and running the provided diagnostic utility
If neither of these works I hope you were at least able to save the important data off the affected computer, and in the future keep backups. In this case you will have to buy a new HDD and reinstall the operating system, drivers, programs
This is the sign of your HDD failing, the SMART error is the harddrives built in diagnostic telling you it's on it's last legs.
The stop error is likely just caused by some of your cache file being located on a failing part of the drive.
If you still can back up your data quickly, if you can't and need data off the drive it may be time to send it to a pro. Either way the new error is just an escalation of the HDD failure and will likely only get worse.
Firstly you should preform a HDD check. There should be a built in HDD check somewhere in the BIOS. Enter the BIOS by pressing F10 at the HP logo during boot.
I would strongly recomend using another HDD checks if you are able to, as the built in one dont always find the errors. The one we use at work is MHDD(you can find it with a quick google search).
If the HDD is OK you should try running a full system recovery. You can start the recovery process by pressing F11 at the HP logo during boot.
If the HDD is defective or this doesnt solve the issue the unit will most need to be sendt in for service.
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