To download free Skype software for PC laptops go to here.
Download Skype for Desktop
You can use the same version for your laptop.
SOURCE: IBM Laptop/PC Best Trouble shooting software
Your question is general. What are you troubleshooting? There's no such software that when you run it, it will fix your whole PC/Laptop. It still depends on what the problem is, specifically. The best way to fix computers when it comes to software problems is uninstalling and reinstalling the specific program that creates the problem, or better yet, re-format your whole computer and just reinstall your Operating System. Some problems are caused by virus which can be solved by spywares and anti-virus softwares, really depends.
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