Joystick error code 7 flashing lights, 3green 3orange 1red

The lights flash in a systematic sequence which reveals an VSI error code. Count the number of flashes.

1. Battery needs charging
2. Left motor bad connection
3. Left motor shorted
4. Right motor bad connection
5. Right motor shorted
6. Unplug battery charger
7. Joystick fault. Make certain the joystick is in the neutral position (centered) before turning on the controller
8. Controller fault. Check connections
9. Parking brakes bad connection. Check connections to parking brake, motor and controller
10. Excessive voltage. Check battery charger connections.

If it flashes 7 green and one red for the 8 total then it's a joystick error. If it's 8 green and one red then it is a control/brain error code. Measure voltage on batteries when turn chair on. Both batteries need to stay above 11.5 volts each.

Usually a generic 'trouble' indicator. Can you read out the error codes or fault log?

7 Flashes indicates a joystick trip. Turn off your chair, ensure the joystick is in center position without anything touching it and turn on chair. This should clear the 7 flash code.

This problem is quite common amongst power chair users. It typically occurs when something is pressing against the joystick as you are turning the chair on.

Hi Judy,

According to Pride's troubleshooting documents the service indicator (wrench icon) will flash when a fault is detected by the dynamic controller.

The number of flashes, followed by a 2 second pause, indicates the issue. You will need to count the flashes to determine the cause and a possible solution.

I have typed the flash codes below, but you can also see them on a larger table here: http://www.fixya.com/support/p3641679-pride_jazzy_614_hd_jazzy_614hd/usermanual-6B42026-pdf

FLASH CODES
Code #1

• Flash Code: One, pause, one
  
• Cause: Possible Stall Timeout
  
• Possible Solution: Turn joystick off, then on.
  

Code #2

• Flash Code: Two, pause, two
  
• Cause: Battery Fault
  
• Possible Solution: Charge batteries, check battery connections and fuses.
  

Code #3

• Flash Code:Three, pause, three
  
• Cause: Left Motor Fault
  
• Possible Solution: Make sure the left motor is plugged in.
  

Code #4

• Flash Code: Four, pause, four
  
• Cause: Right Motor Fault
  
• Possible Solution: Make sure the right motor is plugged in.
  

Code #5

• Flash Code: Five, pause, five
  
• Cause: Left Park Brake Fault
  
• Possible Solution: Make sure the left brake is not in freewheel mode.
  

Code #6

• Flash Code: Six, pause, six
  
• Cause: Right Park Brake Fault
  
• Possible Solution: Make sure the right brake is not in freewheel mode.
  

Code #7

• Flash Code: Seven, pause, seven
  
• Cause: Joystick Fault
  
• Possible Solution: Check the joystick connection.
  

Code #8

• Flash Code: Eight, pause, eight
  
• Cause: Power Module Fault
  
• Possible Solution: Check connections to the power module and batteries.
  

Code #9

• Flash Code: Nine, pause, nine 9
  
• Cause: Controller Communication Fault
  
• Possible Solution: Check bus connections from the joystick to the power module.
  

Code #10

• Flash Code: Ten, pause, ten
  
• Cause: Controller Fault
  
• Possible Solution: Contact Technical Service for assistance.
  

Code #11

• Flash Code: Eleven, pause, eleven
  
• Cause: Incompatible Device Fault
  
• Possible Solution: Contact Technical Service for assistance.
  

One of the most common controllers, codes to help you and others.





VSI & VR2 Joystick error flash codes:
1 RED BAR:Low Battery Voltage The battery is flat (more likely).
Or the battery has a bad connection (which is unlikely)
2 RED BARS: Left Motor Disconnected The left motor is disconnected. Check all the connections for physical disconnection or corrosion or burning usually caused by the salt poured onto the roads every winter.
3 RED BARS: Left Motor Wiring Trip The left motors wiring has a short circuit. Check all connections and leads for wear and chafing between the left motor and the battery cables or chassis
4 BARS: Right Motor Disconnected The right motor is disconnected. Check all the connections for physical disconnection or corrosion or burning usually caused by the salt poured onto the roads every winter.
5 BARS: Right Motor Wiring Trip The right motors wiring has a short circuit. Check all connections and leads for wear and chafing between the right motor and the battery cables or chassis
6 BARS: Activated if you turn on your wheelchair with an external device like the Charger still connected.
7 BARS: Possible Joystick Trip, Make sure that the joystick is in the centre position before switching on. If you still get this when switching on then joystick is probably faulty.
8 BARS: A control system trip. Make sure that all connections are secure and if so the power module or control pod is probably faulty. Test by substitution of known good one.
9 BARS: The parking brakes have a bad connection or have a failed solenoid, or any lever or switches that disconnect drive for pushing the chair manually may be pulled or switched.
10 BARS: Over voltage detected. This can happen with a bad battery connection although unlikely. More likely your battery charger is faulty and is overcharging your batteries quite severely.
1 BAR to 10 BARS and back in a "ripple" every few seconds. Joystick not cantered when turned on. Switch off and try again.
1 BAR to 6 FLASH every few seconds. System Asleep. Switch off and back on. Time before sleep can be adjusted or disabled in programming


Hope this helps, If so please click the "Yes" button

Regards, Mark.

mtp see the below list
The listed Flash codes are pretty standard and are applicable to powerchairs only not scooters:

1 flash User Fault (do not touch joystick) and turn back on

2 flashes Battery Fault Recharge batteries or replace

3 Left motor fault check connections or replace

4 Right motor fault check connections or replace

5 Left park brake fault check freewheel lever or brake connections

6 Right park brake fault check freewheel lever or brake connections

7 Remote fault check connections and wiring replace remote(joystick) (Check cable to the joystick unplug connector at rear of chair and plug back in then try turning on to see if you are getting same code)

8 Controller fault Check connections and wiring replace controller

9 Communication fault check cable replace (almost same problem as 7) try same fix if doesn't work joystick will have to be replaced

10 and 11 are unusual and will not be seen if at all Hope this helps you

The VSI joystick controller of the Jet 3 with a flash code of 7 LEDs flashing on the battery condition display indicates a possible joystick fault.
The most likely problem is with the joystick gimble. You can also get a 7 bar flash if the joystick is out of the neutral position at start-up.
Run the joystick in a circle and back and forth feeling for any sticky or broken/dead spots. Check to see if the spring and gimble come back to center when you release it. Turn off the VSI and try centering the joystick. Turn the VSI back on and see if you can get the fault to clear.
The only recourse is to have the unit rebuilt or replaced . A rebuilt VSI will run about $500 and a new one about $1600. For this reason it is best to check with your insurance before performing the work to see if its a covered item. Hope this helps

These are called VSI error lights. The VSI is the fancy name for your electronic controller. [Basically the joystick :) ] The number of times they are flashing, gives you the codes of the problem. The system locks until it is sorted to prevent injury. Follow the link below for the User Manual for your model. First check page 37 to see if it isn't just locked, then page 38 for code meanings. If its flashing lots, most of those high numbered ones are just a case of checking things are all plugged in tight.
http://www.rentascooter.com/downloads/_manuals/pridemobility/Pride%20Jazzy%201103%20Ultra%20Owner%27s%20Manual.pdf
Hope this helps.

a 7 Flashe code. There is a joystick fault. Make sure the joystick is in the center position and then power off and on again. Check all your couplings. make sure when turning on the unit you only mash the power button for 1 sec. 2-3 sec will put the unit in "Lock out mode".
This ierror will also be present if the joystick is off center when powered up. If you experience these symptoms, you must first make sure there is no physical damage to the joystick preventing it from returning to the center position. Then turn the power off and back on again (making sure the joystick is not depressed in any direction. If the joystick repeats this error, the controler much be replaced. [email protected]