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Posted on Oct 31, 2007
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Finger print malfunction on toshiba laptop

Hi
I have a toshiba satellite A100, which has a sensor for fingerprints, and all of a sudden it wont work. Everytime i swipe my finger, it comes up as "bad quality". I've tried re-doing my fingerprints, but even that wont work because every time i swipe it comes up as "bad quality". What is wrong??????? what can i do to fix it?

  • drakespool Apr 13, 2009

    I have a Toshiba Qosmio G50-129.It is 3 months old.The finger print sensoris suddenly not working.I reinstalled with a newer version of TrueSuite Access Manager Fingerprint Software.The programme is AuthenTec Version 2.5.28.0.I am unable to check the actual hardware,as I believe the sssoftware is ok.Have you any ideas.Thanks.Mountcashell

  • Anonymous May 24, 2009

    best solution worked for me and I had this for quite sometime. I also don't understand why this issues should happen due to electricity stuff but it did work...thanks hendro

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  • Posted on Jan 09, 2008
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Try to unplug your adaptor (using battery state), if your fingerprint work good, it's mean that the problem is your electrity (in your house/office) have grounding problem. Try using shoes or something like that so your body don't make a direct contact /w ground. I dunno, how this problem could be like this, but my tips is work well.

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  • Posted on Nov 12, 2007
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Try cleaning the finger print device with rubbing alcohol. If no good then try reinstall the drivers.

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Related Questions:

0helpful
1answer

I have Toshiba satellite C850-x0010, Suddenly finger print sensor is not working. suggestion pls

Should be able to have it replaced assuming it has failed; May need to order the part from Toshiba, but otherwise you can replace it yourself as the sensor should be modular in that it can be replaced; If you are not to tech savvy may want to bring this into a local PC repair shop.
0helpful
1answer

Finger print

Good question. First off, I would never use a fingerprint reader for security anyways. They send your fingerprints off to the feds when you sign up (by force) to use that reader. Ask someone else if you weren't quite ummm... if you made the mistake of using that device. (Yes my laptop has one and no I never activated it as it was pointless) Maybe another tech can help you that has used that before.
0helpful
1answer

Can you solve the problem for my lap top Toshiba satellite E105-S1402, I am not able to register my finger print on TrueSuite Access Manager Finger Print. The error message come "failed to open the sensor"

You can try to download and install the Fingerprint Utility here and check if you will receive the same error message.

Refine Search by: Your Operating System (Vista by Default)
All Categories: Security
Title: Toshiba Fingerprint Utility for Windows Vista / XP
Download and Install

If the reinstallation of this software does not help then the issue must be related to a corrupt Windows Vista files and in my opinion the usage of the Toshiba recovery CD should helps.

Thanks for using Fixya
0helpful
1answer

My fingerprint reader wont recognise my fingerprint. "bad read" o

Check with a service person if the finger print reader is still functional
0helpful
1answer

Why?

Try to run DOS Command Prompt and type msconfig and when displayed either click run normal windows or click folder "start up" disable and uncheck CD Drive box.
* Try this... Thanks
0helpful
1answer

Injuries and Fingerprint Sensor

fingerprint identification is the new vogue for forgetful people
there will still be a area where you put in a password or pin number to get in that is if you can remember that code
anyway the sensor reads the finger print the same as in the police department and things like scars cuts etc do not alter the over all comparison or your original print to what the new print looks like
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