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Anonymous Posted on Mar 28, 2014

How do i get rid of the call service message

7410

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shadapar

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  • Contributor 22 Answers
  • Posted on May 26, 2014
shadapar
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Joined: Apr 10, 2012
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Pull the toner and developerhow do i get rid of the call service message - icon1.png (they come out as one unit unless you delibrately seperate them) out of the top of the printer. Open the side door on the print and remove the waste toner bottle. You'll see a gray button above where the bottle was. Push the button and pull the drum out about a half and inch. Push back in firmly until it clicks. Reinstall bottle and reinstall toner and developer. Should work from there, but you may have to power off, then power on.

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Call service

You may have gotten an incorrect message and removing and replacing the drum is a step in right direction. But if you continue to get the same message I am afraid you will have to replace the drum - they do wear out.
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Kyocera FS-2000 dn error 7410-0001163 What is the problem ?

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Open the Door on the left side, and push the Drum DK310 into the printer, so you here a klick,

Power off the printer and then power on the printer.

The Call 7410 Message is away, the Numbers after 7410 are the pages of printing
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After changing toner it displays the call service 7410-0066564

Error 7410 - Drum unit non- installing error

The drum unit is not installed or not installed properly.
Install the drum unit (See page P.1-5-10 of your operation guide). See image below.

The numbers after 7410- are the number of pages printed on this printer.

11_23_2011_12_40_32_pm.jpg

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clean print heads possibly replace the print head and hp is wonderful customer service you can actually go on the hp website and instant message chat with tech support
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I have heard that 7410 is a standard code meaning the drum is out of position. Seat the drum correctly and away you go.
David
www.copycare.net
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try visiting this site and cleaning as it recommends and let me know if it resolved the problem. Everyhthing is pointing to ink cartrige malfunction. I am looking for some other solutions, like i said try this and let me know what happens

http://h10025.www1.hp.com/ewfrf/wc/document?docname=buu02180&jumpid=ot_recdoc/bpu00657/en_us/buu02180/loc:1&custom_solutionid=rd_bpu00657&lc=en&dlc=en&cc=us&product=391194
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Service Manual for HP OfficeJet 7410

You can download the manual from this web link. http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&product=391194&lc=en&jumpid=reg_R1002_USEN
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