KitchenAid Superba Architect KSCS25INSS Side by Side Refrigerator Logo
Posted on Jun 15, 2009
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Ice maker stopped working

No ice! Cool water dispenser works fine but ice maker is empty.
MY Model number is KSRS25ILSS02. I've emptied the freezer, turned it off for 8 hours with the freezer door open thinking maybe it was a frozen feeder line. The jury is still out, manual says let it set for 24 hrs.
Any other ideas???

1 Answer

Raymond Ramirez

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  • Master 333 Answers
  • Posted on Jun 15, 2009
Raymond Ramirez
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Joined: Mar 28, 2009
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If the water dispenses from the water dispenser I would say its the. Ice maker control module...try here

www.techray1.com and the link is on the guru guy on the left

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Hi and welcome to FixYa, I am Kelly.

You did not include a model number so this is very generic. When an ice maker slows or stops production often the problem is not the ice maker but a symptom of other problems. The biggest reason they stop working and you still have water in door is that here is an ice block on the evaporator coils. The freezer has to cool down to 14 - 16 F before the ice maker thermostat will actuate and begine the harvest cycle.

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If you would respond with a model number I may be able to send you links to a manual or 2 that would help you troubleshoot.

Now... back to the beginning.. IF you note ice build up / lots of frost in the back of the freezer do the following:
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4. Clean up the water mess and return the unit to normal service.

If it starts making ice in 6 - 8 hours you have an automatic defrost system problem. Possible causes for NOT defrosting automatically:
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4. Wiring.

Everything should be fine for at least 2 days. If there is an automatic defrosting problem, the ice production will slow and then stop as more ice builds up on the evaporator coils.

Thanks for choosing FixYa,
Kelly
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