1. if the printer monitor says that your colored cartridge has run out, you can press the orange button for at least 5-10 seconds and it will solve your problem. it is called a cartridge reset.
2. if the printer says that it cannot recognize the color cartridge. practically, you need to change your colored cartridge with a new one. However, if you have changed the color cartridge and still the problem is the same, you might have a carriage problem. try to clean the contacts of the carriage and try reinstalling your cartridge again.
I hope I've helped you with your problem.
2,185 views
Usually answered in minutes!
×