Hi I removed drain from unit as cloth stuck in there. I cant get drain back in with rubber seal.Please help. thanks

The motor is stuck. Use the allen wrench that came with unit and insert into spot under neath the unit and see if you can unstick it.

If not successful unit needs to be replaced since it is frozen solid and will not turn nor grind.

Seals are gone. Need to get it serviced or likely cheaper to buy a new unit.

It should have come with a Allen wrench. Be sure it is off. Insert it in the bottom into the center hole. Move it back and forth several times until it frees up. Remove wrench and try, you may have to do this several times. Also be sure the unit is reset before turning on. If it does nothing nor makes nay noise it is probably tripped.

I'm not sure what a flywheel seal is but I'm going to tell you to just remove the unit. I know it seems intimidating but these things are so super easy to remove you'll be amazed. From there you can dismantle it or replace it. There really isn't a whole lot to them. You'll see : )

Use vacuum cleaner?
Remove rubber from top and see if you can ge needle nose vice grips onto the object.
Use broomstick and see if you can rotate cutter disk.
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Don't install self-automated disposal
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html

Gene

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

There is a tube going sideways being held on by one bolt... renove this and remove the disposal. There is a rubber seal that goes between the tube and the disposal, re-seat or replace it.

can you turn it on for me? I would like to see and hear whats going on to better help diagnose, more than likely the "blade" that spins has detached from the disposal motor assembly or the "blade" my be caught/stuck in place, to resolve this issue.
Unplug the disposal(should be plugged in under the sink)Grab a bucket to place under sink to catch waterremove the sink pipe assembly+disposal (remove the disposal)the water should drain into the bucket from the sink.remove and clean the disposal trap, looking for obstructions while you do so.after cleaning and searching for obstruction, reassemble the unit as it was making sure to reinstall all washers, guards and bolts, after you reassemble the unit plug it back in and test it, if you get the same results then there may be a strong possibility the unit suffers from a defect or damage in which case you may need to replace the whole unit or just part it all depends... good luck... more question just ask

Parts are available at many sources
Copy following link to repair parts, troubleshoot and replace disposal:
http://waterheatertimer.org/How-to-repair-and-install-Garbage-disposal.html
Add a comment as needed, or repost question with detail

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

Sorry to read about your problem, I hope this helps you out.

their are no replacement parts for your unit, the whole unit has to be replaced.

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