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The frost builds up during the day and a timer starts a defrost cycle, once, sometimes twice a day. This normally happens during the night, so you wake up to a wet fridge. The melted water runs into the defrost drain which often have a small P-Trap at the rear. Yours is blocked. If the frost you see is completely blocking the evaporator fins, either the defrost timer or the defrost heater has failed.
Believe it or not your freezer has a heater that defrost your freezer. It runs on a cycle to keep the ice from building up. Your freezer may be set to cold or the heater isn't working properly.
you do have a leak, air is getting in and causing humidity to build up
Try putting a toilet paper roll in there and see if it get the moisture issue solved.
I would check the defrost drain cup located in the frig section on the back wall. Take a large syrenge filled with hot water. Insert it into the drain cup and try and seal it into the drain hole at the rear of the cup. Farce as much hot water into the cup to clear any debris cought in the drain cup and hose assembly.
TIP: insert a short rubber hose into the end of the syrenge to make it more flexable to get into the drain cup.
There's a drain hole in the freezer side behind the bottom drawer in the back wall that must be clogh ; put hot water into it untill melted the ice and keep pouring water to clean the drain (don't worry , the water goes to an evaporative tray) .Keep the drain clean by putting every 3/4 months half a cup of clorox or bleach.
since this problem is discussed over and over on various models, I point you to a detailed manual that shows (with images) how to solve the frozen drain pipe issue.
This is the manual by Avi
good luck
I had the same problem. I called tech support and they were no help. Being a handy man I dove into the problem myself and discovered the problem. If you want this solution, I have pictures and information. Simply email [email protected] and I will send you this infomation.
Water build up under the fresh food drawers is usually associated with an air intrusion from the exterior. Warm air intruding into the fresh food compartment creates excess condensation, which eventually accumulates on the bottom.
Some causes are:
1. Internal obstruction, not allowing door(s) to close tightly enough.
2. Deteriorated door seal, (torn, pinched, deformed, misaligned,).
3. Light not turning off when door closed,(faulty door switch, misaligned door, loose hinges allowing door to drop).
Make sure all drawer have nothing obstructing their closure, and door shelves have nothing extending beyond the support bars.
Other less obvious causes may be creating this issue also and are not normally addressable by the novice servicer.
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