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Posted on Jun 02, 2009

Samsung refrigerator freezer not freezing

Samsung refrigerator rb215labp. the freezer will not keep the food frozen but temp says -2. 2nd year having this refrigerator. 1 st year the ice maker was replaced under warranty after 7 months. After the warranty expire the freezer is at 42 degree and the refrigerator is at 37 eversince.Then Ice start accumulate on the coil of the freezer. Water that accumulate from the refrigerator froze up under the drawer. The repairman says they do not guaranteed that the fridge will work normally after they replace the parts. And they do not how much it will cost either? It is a very nice fridge but with all these problems. I think is time to get some real advise. Anyone have the same problem?

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Anonymous

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  • Posted on Jul 28, 2009
Anonymous
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I just returned the same fridge to Lowe's where I bought it using the warranty for the same problem. The temperature sensors went out, and everyone said the computer board needed to be replaced but no one could seem to get it together enough to order us one. Month later we are getting a new fridge.

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