Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator Logo

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Anonymous Posted on Jan 18, 2014

Whirlpool model ED25QF refrigerator/freezer

Motor is running on both sides but neither side is getting cold.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jan 11, 2008

SOURCE: WHIRLPOOL 25.3 CU.FT MODEL ED5FHEXNT00

Possibly freezer drain blocked causing ice build-up behind back freezer wall. This internal wall should be accessible by removing screws.Check fan motor in that area is working and also check that all door seals have no cracks or tears. This can cause ice build-up and motor to run longer than normally. benham's suggestion another possibility.Naturally have power off when dismantling anything.

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Anonymous

  • 481 Answers
  • Posted on Jun 29, 2008

SOURCE: whirlpool conquest 2001 GS6SHAXKQ01 refrigerator side by side top part is not cooling

the first one sounds like it is slowly leaking freon.

  •  the second Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer/control board
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. If it still has a problem then it might be the compressor and you should probably replace the machine.

buddymcl777

Bruce McLeod

  • 67 Answers
  • Posted on May 09, 2009

SOURCE: Whirlpool ED5PHAXSB side by side refrigerator not cooling...

There are a lot of possibilitys. You'll have to use the process of elimination.

But it could be the thermostat (make sure your setting is midway) The milk spoiling indicates it is too warm so bacteria is breeding

Get a refrigerator / freezer stand alone thermostat (about $5) That will give you accurate readings. The fridge shoud be between 35 and 40 F and the freezer 0 plus or minus 3 when set correctly

It could be your condensor fan is clogged or just that your coils need cleaning (underneath or behind) Use a vacuum with the brush end or chisel point. Dust can cut you efficiency by 20 or 30% by itself.

Assuming this is frost free model the defrost timer may be acting up in the freezer.

Forgive me for not knowing where the coils are and if it is frost free but I can't find a manual for this particular model. However the principles apply in any case.

Anonymous

  • 48 Answers
  • Posted on Aug 24, 2009

SOURCE: side by side, freezer very cold, frige warm

Any ice buildup is due to one of 2 problems. Either the defrost circuit is not working properlyor the drain hole where the defrosted water drains down to the underneath pan is clogged. I once found a spider's nest in the drain of a refrig that was in a seasonal house after the winter shutdown.

Very common is a defective (open) defrost thermostat, or a bad defrost timer. But for a unit only 5 yrs old I'd start with the drain hole. BE SURE YOU GET ALL THE ICE OUT. Use hot water, hairdryer etc, so water flows freely to drain pan

projdoc

jasbo

  • 2239 Answers
  • Posted on Aug 28, 2009

SOURCE: Whirlpool Side By SIde Refrigerator Freezer stopped cooling

5 reasons for fridge and/or freezer getting warm: 1- the evaporator coils are icing up and won?t let air circulate. 2- the evaporator fan is not working to circulate air. 3- there is no refrigerant in the system. 4- no power to fridge or compressor. 5- the condenser coils have no air circulation check under the fridge behind the vent. if it is too dusty or the fan isn?t working, it is not getting enough airflow to cool down. replace fan and/or vacuum out the dust. if there is no power to the fridge, the light will be off. if the compressor is not running, there is a defrost timer that cuts the power temporarily to the compressor to melt ice on the coils. it?s located under the fridge behind the bottom vent. If the timer is off and the compressor is not going, the compressor or the main board is bad and needs replacing. there is also a temperature sensor on the evaporator coils that tells the defrost coil to turn on and when to turn off. if the defrost timer is on but the coil is not heating up, replace the sensor. if it still won?t heat up, it?s the timer or the coil. the easiest way to tell if there is no refrigerant- the freezer wall is warm and the compressor is loud. if there is no refrigerant, it may be more cost effective to replace the fridge. if you feel no air coming from the freezer vent, the fan needs replacing. If you feel air moving in the freezer but not the fridge, the channel from freezer to fridge is blocked. if the freezer has air and the rear freezer wall has frost on it, the evaporator coils are iced up and need defrosting. causes: 1. low refrigerant 2. no fan 3. too much humid air in fridge/freezer due to door open or bad door seals 4. the condensate drain tube is clogged if the seal around the door is ripped or not completely sealing, or there is condensation at the bottom or the walls of the fridge, replace the seal(s). no air, no fan. Replace if the refrigerant is low, it just needs a top off. but you need to be certified by the epa to move refrigerant, so get a professional. defrost solutions: unplug the fridge. remove the wall of the freezer that is frosted/icing up. use a hair dryer to melt the ice. do not get too close. you will see a drain under the evaporator coil. make sure it is not blocked. the water should run freely to a condensate pan under the fridge that evaporates the condensation with the hot line from the compressor. once the coil is free of ice, frost, and water, replace the panel and repair any of the problems that caused the icing up. plug the fridge in and turn it on. If it frosts up within a week, there is still an issue that not been taken care of.

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WHIRLPOOL 25.3 CU.FT MODEL ED5FHEXNT00

If the frost is on the back wall of the freezer then you most likely have a defrost problem or a bad evaporator fan motor.
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