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I´m really sorry that the Baby monitor does not work as it should, but you can contact our tech support department For Baby/Home/Pet Monitors, Cordless/Corded Phones, Digital Photo Frames to this phone #: 1-888-331-3383 from Mon-Fri 7:00 am-7:00pm CST or visit us here https://motorola-global-portal.custhelp.com/app/mcp/service/ and Chat Online with one of our representatives who will assist you the with issue that your having with your device or send us an email.
A delay may be caused by interference from other radio sources. I heard of one case where a woman's cell phone call overpowered the transmit power of her baby monitor.
Other things that can cause interference or other receiver problems: 1. monitor in contact or close proximity to running appliances or their cords. (induced electromagnetic field) 2. neighbor with baby monitor on same channel ('cross-talk') 3. distance between transmitter and receiver too far (the strength of a radio signal fall dramatically over larger distances. think of how often you lose cell phone coverage) 4. reduced power: low battery strength or cooked power supply 5. transmitter or receiver insulated from signal (if your monitor was transmitting/receiving through any metal obstruction)
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