Question about Kenmore 24032\24036 Top Load Washer
Washer agitates in wash cycle great, drains, spins, and then fills for rinse cycle. Then it drains, but does not spin, timer goes to off after a few minutes. I can put it into spin by picking spin from the 2nd rinse option and it spins fine. Coupler and clutch replaced by repair guy, is this lid switch or timer problem?
Posted by Anonymous on
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Posted on Jan 02, 2017
If pump works fine or still pumps out water, then it is a timer malfunction. Replace the timer and you should be fine. To locate a part number for your timer, refer to www3.sears.com with the model number off your washer.
Posted on Mar 14, 2008
Hi Norm. Welcome to FixYa.
The first thing to check with the kind of symptoms your machine exhibits is the operation of the lid switch. Make sure that the pin/plunger on the lid itself has not broken off, and check the actuator lever on the switch itself. It is REALLY common on your model for the actuator arm to break off or crack, and this will cause no spin/no pump problems. Your machine is built by Whirlpool and the part number for the switch assembly is a 3849238. You can get it at any local whirlpool parts center in your area.
I hope you find this info helpful and thank you for allowing us to serve you.
Happy New Year from the FixYa crew!
Posted on Dec 27, 2008
In other words it pumps out but when it goes into spin nothing happens. The first thing to check is to remove the tranny(get the agitator out) take the 3 bolts loose and slide out the tranny(no need to get the tub out) Take a look see at the plastic brake release collar mounted on the bottom of the basket drive. The ear will break off and thus no spin. If that looks ok let me know...
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
Posted on Jan 08, 2009
Please empty your machine and run the machine empty. If the washer goes through the whole cycle without any clothes. Please let me know
Posted on Jan 19, 2009
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
and you'll see a list of major sub-components with diagrams and parts.
If you lift the lid, put it down again and the washer begins to spin, the problem is likely in the transmission "Neutral Drain Assembly".
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.
Apparently, by opening and closing the lid, torque from the motor starting throws the cams into the right gears so that the washer will spin.
Ours had the same problem, no spin unless the lid was raised and lowered or we shut off and re-started the cycle.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
See the following Whirlpool / Kenmore service manuals for these washers.
WHIRLPOOL INST AND MAINTENANCE INCLUDING HOW TRANSMISSION WORKS
WHIRLPOOL TRANSMISSION DESCRIPTION AND SPRINGS
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt. You don't have to remove the drum.
See the following:
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside, remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission. Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft, remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin
gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
All told, fixing ours cost less than $30 including about 16 oz. of 80-90 weight gear oil (from an auto parts store) instead of $170 plus service for a new transmission.
Posted on Mar 14, 2010
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