A person left the company and did not leave their pin or password. I could not delete the messages via the browser interface so I deleted the mailbox. now the message light stays on and I cannot get it to shut off. There is another user on the phone who cannot tell if they have messages
SOURCE: Where can I access user manuals for Cisco phones
I have found this on the cisco site.
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/ps8535/product_data_sheet0900aecd8069bb68.html
SOURCE: my red light wont go out on cisco 7940 phone, even
Hi,
Has this just stopped working, or has it never been working?
On the call manager / CME the MWI (Message Waiting Indicator) needs to be configured. This could be undertaken either via the GUI or from the CLI
For instance ...
ephone-dn 30
number 8000...
mwi on
!
!
ephone-dn 31
number 8001...
mwi off
and also mapped to each phone to enable MWI status
ephone-dn 1 dual-line
number 111
label Chris
name fred
call-forward busy 800
call-forward noan 800 timeout 10
huntstop channel
mwi-type visual
Complete config details are at:http://www.ciscosystems.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_m1ht.html#wp1018439
If this helps pls leave feedback
SOURCE: I cannot register phone in remote location
Duplicate question. See other post for clarification.
SOURCE: my red light wont go out on cisco 7960 phone, even when i have no messages
get a dial tone and dial 7091.
do the same with 7090 to turn the message light on.
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