No sound output to Center or Surround Speakers. Front and Sub outputs work fine. I switched the speaker cables from Center and Surround to Front and Sub and all the speakers are fine.
Re: No sound output from Center and Surround speakers
The only time the center and surround speakers put out sound is when it has a surround sound source such as a dvd etc. and only certain sounds come from them as well.
I was using a DVD-A disk which has the channel information. I also tried this with 5 channel stereo which outputs the same info to all the connected speakers. What can I do?I was using a DVD-A disk which has the channel information. I also tried this with 5 channel stereo which outputs the same info to all the connected speakers. What can I do?
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The HT-J5500W can only support a 5.1 speaker system. The main part of the entertainment system supports a direct connection with the front right, front left and center speakers and sub-woofer. The wireless receiver module connects the surround right and left speakers to the rest of the system.
You would need a different amplifier/receiver to switch to a 7.1 or other speaker system using more speakers. You may be able to upgrade the individual speakers, as long as you don't exceed the power output limits of the system. The original speakers are 165 W each (front and surround speakers) and 170 W for the center speaker and the sub-woofer.
Verify that all cables are plugged in correctly. Make sure the rear
and/or center/sub audio cable is plugged in to the correct port. On
most surround sound cards, the rear audio port is black, the front
audio port is green, and the center/sub audio port is orange. If you do
not have a surround sound card, make sure you obtain the proper adapter
(discussed in the next paragraph) or use surround sound emulation if
your speaker system offers it. If you are not sure if you have a
surround sound card, please check with the manufacturer of your sound
card for details.
Make sure your sound card supports the same amount of channels as
your speaker system contains. For 4.1 systems, it should have a front
and rear speaker jack on the card. For 5.1 systems, the card should
have a front, rear, and center/sub, output. The card should be properly
installed and configured. Please contact your sound card manufacturer
for details. If you do not have a surround sound capable sound card,
you can use the M3D button on the controller unit (if you own a z-560
or z-540) or use the source selector switch (if you own a z-5300 or
x-620). If you do not have any of the models above, you can use an
adapter to split the signal for the front and rear speakers. This type
of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase
this adapter at your local electronic store. Please refer to your
manual if you do not know if your speaker system can emulate surround
sound.
Try connecting the speakers to a portable sound device such as a
walkman or portable CD player. Plug the speakers into the headphone
jack, but make sure the volume is lowered so the speakers are not over
powered. You can do this for both the front, rear, center/sub speakers
to verify that they work. If the speaker system works on the walkman,
then you are experiencing a configuration issue with your sound card.
Please contact your sound card manufacturer.
Check the system Volume Control located in the System tray. Make
sure that the volumes are at a reasonable level and are not checked for
Muting.
Some monitors have built-in speakers and others do not have them.
In this case you need to purchase separate external speakers to connect into your computer. If your computer has audio output for surround sound, then you can buy 5.1 surround sound speakers. These will have 2 front speakers, 2 back speakers, a center speaker and a sub-woofer speaker..
configure ur PC (both OS audio and third party sound driver) for surround sounds. control panel- sounds and audio devices - speaker settings - advanced - speker settings. so this done. make sure u select the 6 input channel - the button is on the right edge near the volume knob. near the vol button there are two buttons for selecting input type with up down arrow. from that u can select the input type this will be indicated on the top front indicator. but with the 6 input channel selected all selections are preceeded. if u select stereo mode u will have left/ right audio only. make sure u connect the input right. connect from computer to 6 channel input. main, surround, center and sub-woofer. connect the spekers to main (L/R), rear(surround) (L/R), center and sub woofer to terminal marked sub woofer ouput. this done select like i said before the 6 channel button. that should do it.
Verify that all cables are plugged in correctly. Make sure the rear
and/or center/sub audio cable is plugged in to the correct port. On
most surround sound cards, the rear audio port is black, the front
audio port is green, and the center/sub audio port is orange. If you do
not have a surround sound card, make sure you obtain the proper adapter
(discussed in the next paragraph) or use surround sound emulation if
your speaker system offers it. If you are not sure if you have a
surround sound card, please check with the manufacturer of your sound
card for details.
Make sure your sound card supports the same amount of channels as
your speaker system contains. For 4.1 systems, it should have a front
and rear speaker jack on the card. For 5.1 systems, the card should
have a front, rear, and center/sub, output. The card should be properly
installed and configured. Please contact your sound card manufacturer
for details. If you do not have a surround sound capable sound card,
you can use the M3D button on the controller unit (if you own a z-560 or z-540) or use the source selector switch (if you own a z-5300
or x-620). If you do not have any of the models above, you can use an
adapter to split the signal for the front and rear speakers. This type
of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase
this adapter at your local electronic store. Please refer to your
manual if you do not know if your speaker system can emulate surround
sound.
Try connecting the speakers to a portable sound device such as a
walkman or portable CD player. Plug the speakers into the headphone
jack, but make sure the volume is lowered so the speakers are not over
powered. You can do this for both the front, rear, center/sub speakers
to verify that they work. If the speaker system works on the walkman,
then you are experiencing a configuration issue with your sound card.
Please contact your sound card manufacturer.
Check the system Volume Control located in the System tray. Make
sure that the volumes are at a reasonable level and are not checked for
Muting.
To troubleshoot a speaker system where sound is not issuing from all speakers, please do the following:
Verify that all cables are plugged in correctly. Make sure the rear
and/or center/sub audio cable is plugged in to the correct port. On
most surround sound cards, the rear audio port is black, the front
audio port is green, and the center/sub audio port is orange. If you do
not have a surround sound card, make sure you obtain the proper adapter
(discussed in the next paragraph) or use surround sound emulation if
your speaker system offers it. If you are not sure if you have a
surround sound card, please check with the manufacturer of your sound
card for details.
Make sure your sound card supports the same amount of channels as
your speaker system contains. For 4.1 systems, it should have a front
and rear speaker jack on the card. For 5.1 systems, the card should
have a front, rear, and center/sub, output. The card should be properly
installed and configured. Please contact your sound card manufacturer
for details. If you do not have a surround sound capable sound card,
you can use the source selector switch or the M3D button on the controller unit (if available). You can also use an
adapter to split the signal for the front and rear speakers. This type
of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase
this adapter at your local electronic store. Please refer to your
manual if you do not know if your speaker system can emulate surround
sound.
Try connecting the speakers to a portable sound device such as a
walkman or portable CD player. Plug the speakers into the headphone
jack, but make sure the volume is lowered so the speakers are not over
powered. You can do this for both the front, rear, center/sub speakers
to verify that they work. If the speaker system works on the walkman,
then you are experiencing a configuration issue with your sound card.
Please contact your sound card manufacturer.
Check the system Volume Control located in the System tray. Make
sure that the volumes are at a reasonable level and are not checked for
Muting.
Hope that helps! Should you have any further questions,
please feel free to post them here.
P.S. - If you find that the solution/answer
I provided led you to, or resulted in a fix, please close the ticket with a FixYa!
rating.I would be very grateful for your show of appreciation.
Verify that all cables are plugged in correctly. Make sure the rear and/or center/sub audio cable is plugged in to the correct port. On most surround sound cards, the rear audio port is black, the front audio port is green, and the center/sub audio port is orange. If you do not have a surround sound card, make sure you obtain the proper adapter (discussed in the next paragraph) or use surround sound emulation if your speaker system offers it. If you are not sure if you have a surround sound card, please check with the manufacturer of your sound card for details.
Make sure your sound
card supports the same amount of channels as your speaker system
contains. For 4.1 systems, it should have a front and rear speaker jack
on the card. For 5.1 systems, the card should have a front, rear, and
center/sub, output. The card should be properly installed and configured. Please contact your sound card manufacturer for details. If you do not have a surround sound capable sound
card, you can use the M3D button on the controller unit (if you own a
z-560 or z-540) or use the source selector switch (if you own a z-5300
or x-620). If you do not have any of the models above, you can use an
adapter to split the signal for the front and rear speakers. This type
of adapter is a 3.5mm male to 2-3.5mm female jacks. You can purchase
this adapter at your local electronic store. Please refer to your
manual if you do not know if your speaker system can emulate surround sound.
Try connecting the speakers to a portable sound
device such as a walkman or portable CD player. Plug the speakers into
the headphone jack, but make sure the volume is lowered so the speakers
are not over powered. You can do this for both the front, rear, center/sub
speakers to verify that they work. If the speaker system works on the
walkman, then you are experiencing a configuration issue with your sound card. Please contact your sound card manufacturer.
Check the system Volume Control located in the System tray. Make
sure that the volumes are at a reasonable level and are not checked for
Muting.
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