I have the picture mate personal photo lab and the error code 0x2 comes up when I turn it on and I am not able to do anything else

I had the same error and I could find no information on what it was or how to fix it so I decided to go trial and error. What I found is that this relates to the print head not being able to completely pass from the left to right side during startup. I had a plastic carriage on the one side that was stuck in a position that stop the carriage from make the complete run from side to side. When I forced the plastic carriage down and it clicked into place the error stopped and the printer started up normally with no codes. If anything is causing the print head to not travel completely from left to right during startup, this will probable cause the code. It will be hard to see if the print head is being obstructed if you don't remove the sides. I hope this helps.