Hasbro Furreal Friends Butterscotch Pony Logo

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Leslie Mondrick Posted on Dec 08, 2013

Butterscotch pony head not working

Needs neck repair, need diagram and replacement ears

1 Answer

Lisa Fletcher

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  • Posted on Apr 15, 2014
 Lisa Fletcher
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First, calling poor Grace at Hasbro will provide fruitless. Hasbro does not make any parts for the full size FurReal Ponies, they have nothing in stock and cannot help you. I, however, can. I am going to post a link to a distressing site that turns the normal FurReal Pony into a fire breathing demon. However, in the process, you can see the diagram of the skeleton of the pony and head. You can search for other links but this is pretty comprehensive. Just don't open when kids are around.

Lisa

http://www.instructables.com/id/Make-a-Fire-Breathing-Animetronic-Pony-from-FurRea/

  • Frustrated Mom
    Frustrated Mom May 13, 2014

    Lisa - I can't seem to find any information ANYWHERE on baby Butterscotch My Show Pony. Ours has stopped turning its head and is making a clicking noise. Hasbro said to try a small appliance repair shop...which we have a friend who does those sort of repairs. BUT it sure would be helpful to have informaion on the wiring, the circuit board etc. Any thoughts?

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3 Related Answers

Anonymous

  • 1 Answer
  • Posted on Dec 16, 2009

SOURCE: i need to replace an ear on my Butterscotch pony

Were you ever able to locate an ear for this horse? Hasbro doesn't sell them anymore... I need one too, so if you found a source, PLEASE SHARE!!! Best of luck!!

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Anonymous

  • 8 Answers
  • Posted on Jul 23, 2010

SOURCE: Looking to repair the tail on Butterscotch pony

Had the same problem and the fix is easy. Hopefully, the tail snapped off at the base of the plastic plate on the tail. If so, go to a hardware store and buy 1 ft. of CLEAR plastic tubing with 3/16" inner diameter and 5/16" outer. Cut off a piece about 1 1/2". Now, look at the base of the tail and you should see a small screw that holds in what remains of the stub that broke. Unscrew the screw and remove what is left of the stub. KEEP THE SCREW. Now drill a small hole thru the plastic tube about 1/8" from the end. This will later be inserted into the tail and the screw will go through the holes. Next, take a hair dryer and heat the undrilled end of the tube to soften it and push it on to what is left of the broken stub inside the pony. It will be a tight fit which is what you want. You will probably need to twist the tube gently while applying firm pressure on it to make it slide over the stub. The end of the tube with the holes should be about even with the outside top of the white plastic hole and the tube holes should be level, looking at it from side to side. This makes the alignment of the screw hole to the tail correct. Now slide the tail over the end of the tube and insert the screw. I just did it today and it works good as new! If the tail is too far away from the body of the pony, carefully twist and remove the tube and shorten it. Since you bought a 1 ft. tube, you can have several trys to get it right if you cut it too short! Total cost for the tube was 21 cents. Good luck! Kip V. Tryon, NC

Anonymous

  • 670 Answers
  • Posted on Aug 07, 2011

SOURCE: my husband bought a used

Hi there,
I think it would be better if you can contact Hasbro so they can tell you wether the part is available as a replacement or not.
I got their phone number for you:
800-255-5516
and they also have this website where you can get all the contact information you are going to need from them:
http://www.hasbro.com/customer-service/phone-directory.cfm
Hope this helps!

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