I have a Kenmore HE2 front load washing machine that will not drain completely. We have cleaned out the trap, checked the drain hose for kinks and obstructions and replaced the pump. It still leaves several inches of water in the machine and we get the F21 code. Is there anything else to check?
SOURCE: F21 error
Peace Friend,
ngfam1 At your service!
NO GOD FOR BID DO NOT USE DRAIN OPENER IN AN APPLIANCE!
First try this, unplug the washer and wait a few minutes then restart it like rebooting your computer when its acting strange!
If it corrects the problem GREAT!!! WE WIN!
If not only a trained laundry tech can make the electronic diagnoses.
Like we used to be able to fix my own cars, but not today they need diagnostic equipment!
Below I referred you to a great service nation wide!
If none of these tasks remedy the problem then here is a good company that's found nation wide.
A&E Factory Service
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How old is the washer?
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SOURCE: my kenmore elite HE3 front oading washer says 02F
"F02" is a Long Drain error code. This indicates that you have an obstruction in the drainage system. More than likely you probably have a clog in the drain pump. The following link explains:
http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore
Included is a follow-on link that explains how to check the drain pump to clean. You may also have to remove the inlet hose that runs from the bottom of the wash tub to the inlet side of the drain pump. Debris can commonly clog in this area as well causing the drain cycle to fail.
If you have any questions about this repair, or need additional assistance, please let me know. I hope this helps you.
NOTE: If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced.
SOURCE: lint trap
First you need to remove three screws on the front lower panel. This will expose a round "plug" to your right. This is the lint/drain trap. Place a bucket under the plug. Slowly unscrew this plug and aloow the water to drop into the bucket. Make sure your plug is clean and reset it.
SOURCE: HE2 Plus front load washer keeps showing F21 error
Check for the drain hoses(both sides of the pump) and check for a blockage,then check the pump for blockage,there should be 4 impellers on this pump and they can get broken off by coins and debris. This solution will fix your problem.
SOURCE: He2 plus front load washer
Hello,
If you found a blockage in the pump screen restricting the drainage and it now drains fine but F21 is still there,the error code can be cleared by pushing the PAUSE/CANCEL 2 times within 2 seconds.
If after clearing the error code if it returns on the next wash cycle the pump will need to be replaced.
I hope this has helped you resolve your washer troubles,
Gene
Hi
This issue usually occurs due to kinked drain pipe, clogged
drain filter or drain pump. First make sure that the drain is not clogged and
remove clogs if present. If no visible lint is present then remove the lower
front access panel to check the drain filter and drain pump for any clogs,
you'll need to clean the drain filter and drain pump completely, if the issue returns then it is time for a new pump. Hope this
helps... Please post back for any further assistance.
Daniel
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