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if your in your first year of having this refrigerator then the part is covered. with your extended warr. the parts that are basic function parts are the only covered. not cosmetic. keep calling the customer service. don't give up.
I went to the Amana web page and looked up model #. They have the parts lists w/ prices and exploded parts drawings available. This will enable me to repair our unit.
Sounds like it has either a bad compressor relay or if the brand name of the compressor is Tecumseh, it will need to be retrofit to a more reliable longer lasting Embraco compressor.
Before adjusting hinges you need to take a good look across the door from the side to make sure the door is not warped rather than the hinge misaligned. Cannot give much info on hinges but most do not give much adjustment and most can be accessed it is possible that one of the fixings is loose. The other possibility is that the seal is preventing the door from closing, although it does sound as though it is the top hinge not pulled towards the cabinet properly. Sorry to be vague. Hope this is of some help.
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