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If food in the bottom of the refrigerator is freezing, this could be caused by a refrigerator not having enough food to absorb the cold air. If food in the door is freezing, move the door bins up or down so they are one notch away from freezer vents. The fresh food control should be at the normal setting of 5.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=20492
Hi Kim, Before you check out the link below, Read about your refrigerator not cooling?Is your older or newer model refrigerator plugged in, getting power, the lights are on inside but the fridge will not cool and the freezer won't freeze? If your refrigerator or freezer has suddenly stopped cooling and the freezer won't freeze, we have multiple solutions for you.If you hear a clicking sound coming from the back of your refrigerator/freezer, then the problem is most likely the compressor is overheating or not getting proper power and will not start. The compressor is the component on your refrigerator that allows your refrigerator to cool. If this component is not working properly your refrigerator will stop cooling. Most of the time the compressor is not the component that has failed.
there is a motor with a flapper that opens and closes to keep your temp correct in the refrigerator side most likely the motor is bad and stuck open so your air from the freezer has constant flow to the refr side. the flapper is in the back of the refr behind a cover where the air flows in.
You need to balance the temp settings. The freezer controls everything and it you have the refrigerator set wrong then the freezer tries to compensate. This means that things get too cold
Check for a small wire sometimes copper color that ends in a small bulb in the refrigerator. Then check to make sure this sensor is not unplugged from its source. This if the thermal sensor that measures temp in the refrig
Turn the refrigerator off at the power source - leave off for two days - clean the cabinet and then return to normal service - sometimes ice can form on the damper temp control stopping it from closing - this then allows to much cold air from the freezer to enter the fridge freezing everything in it - worth a try as a quick fix
HI,IF YOU REFRIGE IS FREEZING EVERYTHING ,AFTER POWER SEARCH.UNPLUGED FROM POWER FOR 1MIN.PLUG BACK TO POWER IF PROBLEM CONTINUE,PROBABLY BAD CONTROL BOARD AND AIR FLOW DAMPER ASSY..
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