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I guess it's some kind of a problem with the way your USB port works. I have an external WD too, connected to a USB 3.0 port and definitivly it's not detected at boot, just after windows startup as a USB device. After some initial wondering about this problem, I decided no to worry more because I use external drive for data backup and if it is not detected by BIOS makes no difference. It might be a problem of an outdated BIOS or the USB port's driver. In my case, boths, BIOS and USB 3.0 are rather old. You can do some reading about issue if you do a ggogle search for issue
If the laptop detects a memory stick when plugged in then the problem is in the WD. Try it in another pc, if it's still not recognized then it has died and all the data on it is lost - junk it and buy a new one.
The only way you can check physically is to change the USB cable. The other softwares that can assist :
1. Head to WD website and download diagnostic tool that may troubleshoot the hard disk but once it is recognized.
2. Try connecting it to a different PC running Windows.
3. You can check if the HD is being detected or not in BIOS menu. If it is being detected proceed to step 1, if not then change cables. If still it is problematic then you have to contact official support from WD for this.
Go to Administrative Tools in Control Panel. Computer Management then Storage, Disk Management. You'll probably have to recognise it and assign a drive number.
It is very possible that your BIOS will not support a large hard drive. Without more information on your system it will be hard to diagnose your problem.
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