Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater Logo
Posted on Oct 06, 2007
Answered by a Fixya Expert

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Washer door pops open during wash cycle

When I shut the door and start the wash, the door locked light comes on, and then less than 10 minutes after the wash cycle starts water starts to trickle out of the door and then it just pops open spilling water and clothes everywhere. I've had this washer for at least 3 or 4 years with no problems. I've never even had the mold problem most people have complained about.

  • Anonymous Mar 25, 2014

    Why does the dyer door pop open
    before the cycle is done?

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1 Answer

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  • Expert 290 Answers
  • Posted on Oct 06, 2007
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Joined: Sep 25, 2007
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Start the washer in a cycle. When the door locked light comes on, before unit gets to full of water, see if you can pull door open. If so, you probably have a broken latch. The wax motor is activating the switch, but latch is not actually closing. There was a door latch upgrade for some of these models.

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My duet dryer's door will pop while drying and then the door is not shut tightly. The door never completely opens just not shut tight and the light comes on in it. When this happens the dryer quits, and...

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take off the panel below the door three screws and look for the tech sheet located on the right side. It will coach yoou thru the codes and common problems. Sounds like it may be the door swithch does it lock when you push the start? If not the door switch my guess would be a machine control. 877-262-1479 parts.
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Sounds like the door micro switch is out. You can check this by opening the door & pressing in switch lever with your finger should feel a clicking almost like popping a knuckle on your finger no clicking switch is bad. If switch is bad you will need to have it replaced. You could bypass switch but with all electrical parts it could be dangerous if you do not know what your doing. Switch $2.00 to $13.00 Labor is where they get you.
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Maytag Neptune Front Loader Washer

Sounds like the door lock unit isn't locking and may be bad. It is also a possiblity but not likely that there could be a problem with the computer board but start with the door lock unit first
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I have just had exactly the same problem. 10 seconds of washing, fuse blew, replaced it, cycle completed but now the door lock is stuck on. Like you I tried a new cycle but this has done nothing. In the end (and I'm not suggesting that this a remedy to the problem) I unplugged the machine - pulled the door handle til a gap appeared at the top of the door and forced it open by working a pair of scissors in to the gap and pulling. Of course as soon as I shut the door again and turned on the power the lock light came straight back on the and the door was locked tight. Sorry but this is the best I have come up with short of calling some one out.
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Door won't lock and washer won't start

means your doorlock is either not alligned any more or you need a new door lock. Not overly easy to put in but it can be done.
Door latch can be obtained here and drawing is HERE
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Doesn't your unit have a lock light in addition to an on light? On mine when you start the machine a red light comes on, then after a minute or two the lock light above it comes on. Once the lock light lights, the machine shouldn't stop. If only the initial light comes on, the door isn't locking. As a result, as the drum moves the clothes and they push against the unlocked door, it turns the machine off. You might need to check/tighten the door latch. Also check the door wax motor/door lock assembly.
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New door sensor im afraid,unless the machine senses that the door is properly shut none of your wash or spin cycles will start.Sensor located inside washer casing , where lock pin on door handle enters machine.It may just be loose,try tightening the two screws either side of lock keep.If it needs replacing you will need to UNPLUG washer ,remove lid and slide your arm down inside front of washer to access.Good luck.
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