Defrost heater is going to be very close to the evaporator inside the freezer section. Take the evaporator panel off that sometimes has the evaporator fan connected to it. There you will see a dark tube that bends back and forth with wire connections on each end. That is the defrost heater.
Defrost heater located on evaporator coils
So first thing you try is , perform, manual defrost reset procedure.---------
The manual defrost reset procedure is as follows : ----
First unplug the unit from main power outlet. Then empty whole unit completely. Then keep both the doors open. Wait for 24 hours. All the ice collected on the coils and in the freezer section will get melted. Clean the water from the sections. Then Connect the power cord of the unit to main power outlet after 24 hours/.Then set the temperature to normal in both fridge and freezer section. Then check,if same frost is getting collected, then its defrost problem,. If it's again building up ice that means the unit is not defrosting. It's starting the cooling procedure, and then while defrosting, it's not working. The defrost assembly consists of three main parts. The defrost thermostat, the defrost heater and defrost board. Any of the one is not functioning. When thermostat sense the maximum cooling, it triggers the defrost heater to start heating and this defrosts the ice collected on the coils and the system works. Both thermostat and heater are controlled by defrost board. First the thermostat and defrost heater to be checked, if both check ok by meter and visually, then its defrost board causing the problem. IN YOUR case, defrost thermostat is already got replaced, so ignore thermostat, but other two possibilities needs to be checked.----------You can get required parts from from online sites like: --- www.repairclinic.com or from searspartsdirect online site. --------- This should help.Thanks.Helpmech.
Most times after manually defrosting the defrost heater on your model can be seen burned out
by just looking at the outer glass of the heater itself. This takes unplugging the refrigerator and removal of the rear panel inside and back wall of the freezer
Most times after manually defrosting the defrost heater on your model can be seen burned out Testing the defrost heater can be found here=>
WR51X10055 Defrost Heater Assembly Once inside the freezer it is always a good idea to change the defrost thermostat, Click Here=> WR50X10054 Defrost Heater188 views
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