SOURCE: rs21dcns
there is a double valve at the back bottom lhs. check continuity of both valve coils but doubtfull this is the problem. the fault may be that the filling tube is frozen. try looking in this area
SOURCE: when dispensing ice rubber flapper on door must
You will need to replace the "fountain assembly" on the unit. Here is a link to the part.
once you have the screws out , the pannel can be slid down toward the empty screw holes to gain access.
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