My son's easy go remote control Thomas stopped working properly. we have replace the battery on the remote & toy. it does not move forward or backward anymore. Literally from time to time it will give out a sound by which time if we press the remote it will give out the engine sound. occasionally it will play the Thomas song if we lie it on its side. Please help.

OP text edited for clarity. Moved to a better category rather than Larry's computer category.

Try here. The search query will home in to where you live. Batteries are an easy replacement by type as is the charger. The controller not so easy.

https://www.google.com/search?q=remote+control+car+parts

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Hi, Batteries tend to fail on charging if not used for a while- try a really long charge and see - if it still fails to hold a charge - the re-chargable battery will need replacing.

I am having the same problem with our control steam sounds thomas train. I've been searching to no avail. If anyone can help me please leave me a message thank you!

The slot for these switches is too small to allow the slide to move all the way it needs to move. The fix is to carefully file away some of the plastic from the switch slot.

I'm thinking its probably a bad or disconnected motor, do both of the rear wheels spin when its working? and when it stops working do you hear a click noise? you can order a new motor here www.powerwheelsoutlet.com or you can contact me over the phone here and i can walk you through more troubleshooting

I brought one a few days ago and out of the box it talked but would not move. I returned it to the store for a replacement. I noticed that the back wheels under the on and off switch have weight on them before the train will move. If the train is not sitting on the track, it will not move, That is what makes thomas stop at the station

I would check the battery voltage with a multimeter if possible. Battery should read at least 6 volts. Most likely the battery is too old to take a charge if it’s been sitting unused since 2006. I’d replace the battery first and then go from there.

It has to be on the track to work for some reason. Turn it on, put on the track and press the button on that makes it talk.
I have to say I am pretty mad at fisher price for this one. The box says 3 AAA's included, when you open the box though you find out that they are "just for demonstration". So back to the store for batteries. Get the batteries changed, and then it doesn't work. Back to the store to exchange, and then find out it does work.

The wires will have pulled off the circuit board inside.

Remove screws (force a hex driver in there) and solder wire back on.

Train surgey (geddit) is very fiddly. Have a drink first! ;-)

i will try my best to help, i had the same problem with my sons as well..i was in the same situation:).You have to take the top of the train and the bottom of the train apart, seperate the top & bottom,then the battery compartment is inbetween the two..sounds confusing i know..they are very hard to pry apart.Hoped I helped!