I have a whirlpool side by side refrigerator. The door has a water and an ice dispenser. The water dispenser is working, but the ice maker is not making ice. I have tried everything in the book, and I know the ice maker is getting water. We just bought the house and there was ice in the ice maker so it worked at some point. We dumped the old ice out and it hasn't made any new ice. It has been over a week. Any suggestions?
Get me the model number. Put tap water in ice maker tray and make sure arm is down. Let it freeze. Wait and see if the ice will drop, this should allow water to come into the ice maker for another run. Let me know, Thanks, Sea Breeze
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I also have some Whirlpool repair manuals I will e-mail you if you need, Hope these movies help. Sea Breeze
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Turning the Ice Maker On/Off
Style 1:
The ON/OFF switch is located on the top right side of the freezer
compartment.
• To turn on the ice maker, slide the control to the ON (left)
position.
• To manually turn off the ice maker, slide the control to the
OFF (right) position.
Style 2:
The ON/OFF switch is located on the ice maker, behind the ice
maker cover door.
• To manually turn off the ice maker, flip the switch to the
OFF (bottom) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production when the ice
storage bin is full or the freezer door is opened, but the control will
remain in the ON position.
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
ice and water dispensers. To turn off the ice maker, see "Ice
Maker & Storage Bin."
• Press and hold LOCKOUT for 3 seconds to lock the
dispenser.
• Press and hold LOCKOUT a second time to unlock the
dispenser.
iF THESE ITEMS TO DO. Do not help I suddgest replacing the Icemaker witith a generic model. Part number D7824706Q
Go to http://servicepartstec.blogspot.com/ and enter trhe part number in the part and search feature. They offer free assistance also. Thanks, Sea Breeze
The water control valve on back of refrigerator that sends water to ice maker could also be defective. There are two sides tap and ice maker water.
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Check inside the ice maker to verify that there are no old ice cubes stuck in the ejecter.
If a cube gets stuck in the ice maker, it will cause the unit to not eject new cubes until
the blockage is cleared.
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Thanks. I'll try tonight and get back to you.
Ok. I put the water in the ice maker and it was frozen this morning but it didn't drop. I didn't have an arm though? It looks like everything is infrared. I think the model number is 2188772. That is on the bottom of the Use & Care Guide. Anything next?
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