Ok, sounds like you should be seeing an error code flashing in the display with the lights. this will be an F followed by a number. or letter abbrev. like dL
With the pump starting with a new cycle started and draining but you get this light sequence (error) I believe the problem would be that it is seeing water in the tub and not seeing it leave, like a pressure sw problem.
if it is the pressure sw then that is one of the easiest fixes in the machine. its a $19 part and is mounted right up top . when you pull back top cover you see it on the right side clipped in turn it sideways and it comes right off. a tech will charge a lot more. did you see a code flash? sears site gives the breakdown of the machine. look at the 'top and cabinet' parts section
no display, then this is not really a he2 then is it, I am guessing it is one of the frigidaire made kenmores, all whirlpool made models have displays (except a european one that is rarely sold and not under the kenmore name). not much changes here except that to get your code, options and pause/cancel together gets service mode, the tech sheet in the machine bottom explains how to read the codes on this type. remove lower kick panel and look on side wall sometimes in manilla envelope.
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Washer Not Filling:
If the appliance is not accepting input from the control panel, follow the steps below to reset the control:
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Hi Mike73,
The cycle is set to Normal. the machine power is pushed. the start button then pushed. the pump starts as usual (i presume as a safety feature) but instead of then cycling to the sequence that you asked me about (where the basket turns slowly, etc) instead the machine stops and all the green lights start flashing. In other words, the cycle stops. I tried filling some water into the basket to see if the pump was mal-functioning. the water drained out nicely. I tried disconnecting power for 2 minutes. not it.
So, do I get a technician to do the repair?
sounds like this is the problem. by the way, this machine does not have a display where an error code can flash, so, that piece of the puzzle is harder to descipher. thank you so much for the advice.
drain pump continues to run while filling? try reseting unit byunplugging and replugging after 1 min. then starting a cycle, note what happens. door lock, basket turns slow, sound from dispenser motor and small clicks - stops, then fills briefly door unlock, door relock etc.
will not fill drain pump runs and all lights start flashing
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