The freezer door on our GE Monogram built-in refrigerator is stuck closed. At first, we thought perhaps ice had somehow accumulated in a way that was keeping the door closed, but we've had the refrigerator powered off for several days and it remains stuck. It seems to be latched near the bottom and it won't come open with even a strong pull. Any suggestions!?

Good Afternoon friend, I appreciate your post!

Based off what you have described the door on your Frigidaire refrigerator is stuck and will not open. It sounds like you may have condensation on your gasket and it has frozen the door shut. The best thing to do is disconnect power from the refrigerator for four to six hours and that should break up any ice holding the door closed. I hope this is helpful information. -Matt

Hello;

My name is Peter. I am a retired field service refrigeration technician.

1.) Due you have the freezer in your garage? Freezers and refrigerators are not designed for the drastic temperature change through the seasons. If you had a service contract, your contract would be canceled.

2.) If you can run a piece of paper between the top door gasket and the freezer body you do not have a tight seal. Repair - Recondition the gasket. Wet the door gasket with water, with a hairy dryer heat the gasket while genteelly pulling the gasket out to expand with a spatula.

3.) If the gasket is good, then you are getting moisture either thru the top front of the unit or the top of the door.
a.) Inspect the liner where the ice build-up is. Are there cracks? Repair - Seal cracks with a good silicone adhesive.
b.) Inspect the upper door section and the front top of the freezer for possible leaks in the joints. Here again seal with adhesive.
c.) If the top of the door is expanded, then you have moisture in the door and need to replace the door. You will never get the moisture out of the insulating material.

Sounds like the damper controller is stuck due to obstruction or isn't working at all and needs replaced.

This ice maker is on the door, so
remove ice bucket
move your fingers up under the ice maker tray guard on the left side until you find a button
you may have to press this several times, perhaps hold down firmly until you see some action
then quickly replace bucket & close door

You have an object jammed in ice makers path. The freezer door has something on it that is pushing into the ice maker perhaps.

put torch inside at night turn off lights if you see any light from inside seal is leaking.Adjust hinges to repair

What is most likely your problem is the crushed ice solenoid. This solenoid, which is located next to the auger motor behind the ice bucket, is failing to actuate when you request cubed ice. Its "home" setting is crushed, and actuates to allow cubes past the crushing mechanism in the bucket. To be certain its the problem, remove the ice bucket, and tape the door light switch in the closed position. actuate the ice dispenser lever, for both cubed and crushed ice. you will see a square hole next to the rotating fork, when you select cubes, it should open. If it does open, there is something wrong with your ice bucket, perhaps the arm is broken, or the door inside bucket is off its snap in type hinge or broken altogether. If it doesnt open, replace the solenoid

Expert Refrigerator Repair Service in Chicago and Suburbs

The icemaker has a thermostat built-in that calls for water from the water valve at a certain temperature. Ideally, the freezer temperature should be around 0 to 10 degrees. Ice production, depending on temperature, should initiate around 6 to 8 hours later (assuming that the door remains closed most of the time).

Is the fan inside the freezer working? If the fan isn't working the freezer will never get ice cold.

Hi sckk,
ngafm at your service,

Your indoor ice and water keeps getting iced up.
There is an air leak somewhere between the ice and water dispenser on the door and the freezer!
there are many places that this may be. But usually the spring loaded door where the ice drops out to the door ice machine!
It takes a good tech sometimes a couple visits changing a couple of parts till he gets it.
There is no sure fire way to diagnose which part is the culprit thats leaking air.You need an experienced tech that eyeballs it and knows what parts to choose first to be replaced.
The air leak almost microscopic to the eye.
Sometimes you take ice from the door and the crack only closes full some time after wards. Then the tech comes the next day and sees nothing. Or it is intermittent problem!

My advice is only a trained tech can remedy this problem, this time!
If I were there I'm sure I could nail it down!

You need hands on service!
Bless You ,
ngafm,
please give me a goo rating before you sign off.
Thank you.