as in the button on front?can you right click on the device and eject it there? as in the button on front?can you right click on the device and eject it there?
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Inside the DVD drive is a laser optical eye. This eye get's dirty.
Suggest remove ALL power, then open DVD drive tray. Use a can of compressed air for computers to clean, and aim down towards the bottom of the tray. (Remove AC adapter {Charger}, and Battery)
Disk cleaners have the tendency to wipe the 'gunk' off, then wipe it back on.
Also make sure you still have burner software. Nothing like going to use the DVD burner one day, only to find the Nero burner software was just a trial.
This is already a mechanical problem on dvd drive. Try upgrading optical dvd drive firmware from Dell's support website. Then, download and install IMG BURN. Run img burn. The software will perform a test. If the problem persists, have your optical dvd drive replaced.
Turn off computer Locate a small hole in DVD drive lid. Carefully insert a straightened paper clip. Gently push & the
lid should pop out. Then you can open the drive & remove the CD Restart the computer and see if drive is damaged or not
as in the button on front?can you right click on the device and eject it there?
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