My Whirlpool Duet washer appears to have warped the tup or something has come loose. If you open the door and spin the tub, it does not spin on center and appears to be out of round be ~.5 inches or so. I don't see any obvious bends in the tub, and have no real clue as to what happened. I want to pull the stainless tub and check it but I don't know how to get it removed. Can someone please help? Also, is there anything else to look into that could cause this problem? I don't wash giant loads, no shoes, and always use HE soap. I just replaced the pump on the unit, and everything was working great until this out of round issue. Thanks, Sean
My machine overheated in the high speed spin cycle, rubbing the door gasket and created a stinky cloud of steam and some rubber crumbs. I don't think it's a bearing issue (wiggled and spun without notable issues) but the front rim of the basket seems out of round, in fact the X and Y axis measured diameters differ by 5/8 inch. I'm thinking of trying to return it to round with some force. Ideas?
Check the balance of your washing machine
Guys, I had the same thing happen just this week on mine. However, the "great" Sears repairman came out two weeks ago and replaced the tub due to a crack in it. We washed 2 loads in it after he fixed it, then the LOUD pop. They are scheduled to come out again next week to look at it. My tub was under warranty, but I had to pay for the labor to replace both inner and outer tubs..labor was only $113.00. So there is a thought to have Sears come out and fix your problem..however, they may be creating another "a la" mine.
Normally when one fault is generated after fixing another fault, it is normally down to something caused by the person working on it, this could sound like you have dismantled something on the suspension, you say you changed the pump, (did you tip it upside down to work on it) if you tipped it up to work on it check the suspension legs to make sure they look equal, as the chrome inner drum can not possibly be that far out of alignment, the whole drum unit can be though, thats a different matter, check suspension and get back to me,if i have helped rate me please
sorry for suggesting so, information given can only be based on information you give, i have 20 years experience as an appliance engineer and commented as such, difficult as it is working without viewing. my apologies
if a bearing has gone the unit will be very noisy, costly repair, not one for the first time self repair person
thank you at least for the reply many don't bother, sorry if i have not helped you at this moment in time
solution 2 was mine sorry
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I did not tip it upside down, nor did I damage the unit. It has been running fine for the 2 months since I replaced the pump. I opened the front service panel and replaced the pump without even moving the unit. I am thinking now that maybe a bearing let go in the rear or something to cause the off center rotation.
No problem. The bearings appear to be fine IMO. I design government mechanisms daily for work and know a lot about bearings. I had a service tech come out to the house and tell me the shaft (that attaches in 3 places) broke off in one of the 3 spots from the inner tub. This messed up some of the front outer tub and explains the wobble. My wife heard the very loud pop as it seperated and stopped it immediately. I don't think the rear bearing housing is damaged, but I need to replace the front outer tub and tub itself. The repair tech said that if I want to do the work it would be easy, but he couldn't order the tub through warranty for me. Whirlpool won't let me get it through the warranty, just a service tech. So I am stuck buying a tub for almost $200 or paying much more in labor hours. The front outer tub is only $110 or so, so I now have a decision to make to buy a new washer or replace the parts in this one.
I came here to read the answer but since there isn't one, I'll give my take. Forget the bearings, you can hear bad bearing & the tub will bobble. 2 Things which could cause the out of round (a) bad shocks (b) a worn or broken spider. The Spider is between the Motor & the rear of the tub and holds the tub to the shaft. You have to do a complete disassembly and split the housing to see the spider. A new spider will cost you about $ 100 (I wish I could compare my answer to a tech here, but usually history has given me a good feel for mechanics.)
In case of interest: The technical term is: "Rear Drum Support" yet many Service Techs call it simply "Spider". It's held by the shaft and bolted unto the SS Drum by 3 legs each receiving 2 bolts. Important !! use Locktite either blue or red on each bolt upon fastening.
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