I have a Danby Silhouette and the fan works but the dehumidifier doesnt.
Bryan, it may imply be a case of the humidity extraction level being set to high. Lower the level to 35% and see what happens. As far as the fan running is concerned. Most dehumidifiers are designed for the fan to run, even if the compressor doesn't turn ON. It's designed to keep the air circulating and if the humidity rises above the setting you have it on, the humidity sensor will pick up this change and turn the compressor ON.
Also, remove the air intake filter to see if it's clogged and needs cleaning. Maintain at least a minimum of 12" of free air space all around the dehumidifier. Poor air circulation will prevent the unit from working properly. As will, to low an ambient air tempeature. Most unit struggle to work at temperature between 40 & 60 degrees F.
Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
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