GE Profile PSW26P Stainless Steel Side by Side Refrigerator Logo

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Gerry Gemmell Posted on Jul 07, 2017
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GE SS french Door - The touch pad control panel issue- at first the water stopped coming out although it was on the water setting, but the ice continued to be made during this time. Later on, the touch pad would beep and move on its own from cube to crushed to water and kept doing it. Also, you can not adjust the settings or anything on the front control panel, it is as if it is dead. Any suggestions? It is only 2 years old.

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Matthew Panas

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  • Expert 53 Answers
  • Posted on Jul 12, 2017
Matthew Panas
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Sounds like the main control board is bad..would need model number to give more educated diag..

5 Related Answers

Anonymous

  • 410 Answers
  • Posted on Dec 16, 2007

SOURCE: GE ESS25XGMC WW Side by Side

its possible that your water tank has frozen up, try turning the refrig off and leave the doors open for about 10-15 mins and try it again. if that works just reset temp controls a little lower..

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Anonymous

  • 1073 Answers
  • Posted on Apr 12, 2008

SOURCE: GE Arctica (PSS26NGSB) ice and water dispenser

need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

Anonymous

  • 2 Answers
  • Posted on Nov 17, 2008

SOURCE: GE Profile side by side fridge - water dispenser doesn't work

More than likely, your water line is freezing up in the door. You can remove all of the ice cubes and lower the freezer temp to about 3. Leave the freezer door open for about 5 minutes or so and if this does not work, leave the door open a little longer. Also, disconnect the water line at the base of the freezer door, near the floor, and press the dispenser lever. If you have water there, you most likely have a frozen line in the door. Changing the water filter often will help but it is not the answer and is can get quite expensive. By the way, Make sure to hold the dispenser lever forward for at least a couple of minutes each time you test for water flow. If you do not get water at the connector at the base of the door after you have disconnected the line, you have a problem with the valve in the back of the refrigerator.

Anonymous

  • 65 Answers
  • Posted on Jan 27, 2009

SOURCE: Ice Maker Issues-only crushed ice works, cubed comes out crushed

There is a solinoid in the freezer section by the motor that turns the ice auger. Test it by selecting cubes and with the ice bucket out, open the door, hold the door switch so the lights turn out and push the dispenser button. It should make a loud snap and travel upward. If not then I would say you have a bad solinoid. If it does, then I would look at the bucket. the metal rod that runs along the side of the bucket opens a flap in the bucket that is supposed to let the full cubes drop. look for anything that might cause it to be hanging up.

Anonymous

  • 2 Answers
  • Posted on Mar 28, 2009

SOURCE: Ice dispenser only dispenses crushed ice

You may not need to replace the solenoid.  If you hear the hum, and not a loud click and don't see then rod move, it may be frozen with ice.  Test it manually with your hand, it should be free  to move up and down.  If not, then it is frozen with ice.  Remove the ice dispenser and let it thaw and dry out.  You should then be able to move to rod and it will work fine, at least until it freezes again.  Anyone know how to prevent it from freezing up? Its a continual problem for me

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1answer

I have a GE Refrigerator that the ice maker keeps getting frozen up, I have changed the ice maker and the water valve out and it has started doing it again now...works good for a couple weeks maybe???

check the ice chute door,where the ice comes out of the door,sometimes the door doesn't close or it's broke,warm air gets up into the freezer and will start icing up everything the air hits,or the door gasket has a tear in it but if it's not water leaking from the ice maker then it's an air leak causing this issue.
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We have a GE profile side by side stainless steel refrigerator. The control panel touch pad does not function.

The electronics behind the touchpad may have failed. You usually change the whole panel/pod as a single item - could be expensive and perhaps something else has failed, so it could be a waste. First check all connections to it are dry and not corroded. if they are OK Try to buy a used panel/pod on ebay, then change it
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GE GSH25JFRF BB ice maker doesn't dispense. Water dispenses and ice maker makes ice but won't come out.

There should be a plastice hinge cover on the left top hinge on freezer door. Take it off and press the plug together firmly. Try that and let me know, Sea Breeze
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Hi, I have a amana af12538aes french door refrig. Starting this am, the control on the door does not deliver ice only cold water from the ice button. The ice maker is making ice. Is this a control...

Is the display flashing when you try and use it or can you hear the dispenser door opening and closing rapidly (clicking or clapping sound)? These are prone to the board going bad and losing the dispenser. Is the "ice" light lit on the dispenser? The touch pad could be bad too. Do you hear the auger motor turning the ice when you press the dispenser? or just the "shhhhhhh" of the water coming out?

If there is ice in the bucket then that is not the problem. Dump it and listen if you hear new ice drop to verify.

There is no such part called an "ice element". Ice maker-yes.. Heating element-yes.. Ice dispenser-yes
pd_0046_464_67006955-3dvc3rq02kdqjihqd3tusqf5-3-0.jpg
1helpful
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My refrigerator won't dispense ice cubes or crushed ice or water at the front door, I was wondering if it could be the Touch pad control panel on the front of the refrigerator. If it is can you give...

The front touch pad board /panel which you are referring is called dispenser board.To access the dispenser board assembly, click this link below:---
http://howtobyme.blogspot.com/2011/06/ge-side-by-side-refrigerator-will-not.html ------------ The dispenser board removal procedure is mentioned at the last on the link instructions.-------- -------------- But the engineer at your place has pointed you to right direction.The main control board is most probably the cause of problem.One more important thing.There are many other users too facing same problem with there ge side by side refrigerators.This problem occurs in many ge model refrigerators. There was service letter released by Ge for this problem.Click this link, to read the letter:--- http://howtobyme.blogspot.com/2011/07/ge-side-by-side-refrigerator-wont.html -----------

You can get required parts from online sites like: --- www.repairclinic.com or from searspartsdirect online site.

----------- This should help. Thanks.Helpmech.

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Rust ruining door at lower corners of ice/water dispenser.

when you dispense ice or water, you are allowing the drip tray to overfill and the water builds underneath the tray until the water reaches the point were it will leak down the front of the door. the water will rust the panel beyond repair. you will have to replace the whole door at this point. hope this helps.
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Ice Maker won't produce ice through the door

You either have a bad interface board ( touch board ) or a bad main control board . You would have to go into the test procedure from the touch board to determine which is bad . The more I think about it though , I tend to lean towards the main control board . Once you get into the test mode , 0 and 4 would test communication between the 2 boards .
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Maytag refrig (french door) water and ice on door stopped working at the same time.

1) Electric Water valve check up.
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Control pad flashing temp and all lights continuously and ice door continually cycles open and closed

Hi,
With the problems it is presenting, I would say it's very likely.
However it may take a bit of detective work to find which board is defective.

Check a part suppliers link Here for price comparison so you have some ideas.
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