The easiest thing to check is the brushes. There are two large "buttons" on the sides of the mixer. They have a large slot in them. You can use a quarter to stick in the slot and turn the button counterclockwise. Once removed you will see a spring sticking out. Now this is important. On the other end of the spring is a small carbon bar (the brush) which is square and about half an inch long. Note that there is one corner of the carbon bar, the brush, which is removed forming a flat on that corner. Note the position of the flat so that you can replace the brush in the same position. If you don't then the brush will not
contact the armature and the unit will never run!
Once removed examine the end of the brush to see if there is some crud on it, most likely charred flour. Carefully scrape the crud off the brush and re-insert it remembering the above . . .make sure it slides easily into position. If it is sticky then remove it again and clean out the brass hole with a q-tip.
Do this to both brushes and the unit will most likely run.
Of course make sure the outlet you are using has
power to it!
If it still doesn't run then there is a problem with the control board or the motor.
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