The refrigerator and freezer seems to defrost and nothing will freeze everything is warm but only when the temperature outside hits high 80 degrees to over 90 degrees. we have no air conditioning in the house and it does this every time it gets exceptionally hot which has only been twice this year. is it broken or is it just too hot to work properly

SOURCE: Power is on but nothing is working, not cold ,no water, no ice

Sounds like the unit needs a reset of sorts, Get your food into another refrigerator or ice chests and unplug the unit. let it stand open for several hours (just in case the vents are iced) and then plug it back in.

SOURCE: 16 month old GE Profile

see if the back wall inside of freezer have ice if so you have to change tiker board or check your doors if closing

SOURCE: GE Profile refrigerator freezer remains in defrost mode

once it go to defrost the fan in freezer will be off when it come back to freezing should be on some takes a second or two and then fan come on check fan switch

SOURCE: Freezer does not freeze fast enough, icecream gets soft

Faulty Cold control (Temperature Control)
The cold control is a temperature actuated switch and should open when the set temperature has been achieved. If the control does not open and turn the compressor off, it will continue to run and all items in the fresh food section will begin to freeze.

If the control is not closing, the compressor and all fans will cease to operate. Check the control for continuity.

This is usually not a do it your selfer.

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SOURCE: The refrigerator temperature keeps dropping

I had the same problem with my GE GSS25LGMB and after some googling I learned that the damper door might be broken. Indeed after I took off the damper assembly the door appeared to be broken at the hinge. This door has its own thermostat and controls the influx of cold air into the fridge which explains the frozen food. I am trying to glue the broken piece back on. See if it works. Othwersie you'll have to replace the entire damper assembly which costs about $91. (http://www.pcappliancerepair.com/cgi-bin/detail.cgi?item=WR49X10091&brand=GEH)